JLL
Rewire AI Transformation Office Lead
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Rewire AI Transformation Office Lead
Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Purpose
Establish and lead JLLT's AI transformation office, partnering with business lines globally to identify, shape, and implement their AI ambitions. The role carries accountability for unlocking $100+ million savings across JLL REMS through platforming and AI-led optimization of delivery, converting opportunity into implemented change rather than strategy on paper.
Key Responsibilities
- Stand up and run the Rewire function as JLLT's AI transformation office, defining how it engages business lines, prioritizes work, and governs delivery.
- Build and maintain the opportunity pipeline across business lines, quantifying the benefit case for each and sequencing work by value and feasibility.
- Lead the two Rewire pillars, ensuring Strategy and Design produce holistic end-to-end solutions spanning technology, people, and process, and that Automation and AI select and deliver the right technical approach against that design.
- Own benefit realization, working with finance, HR, and business line leadership to track committed savings from identification through to delivery in the numbers.
- Broker and manage the extended delivery model, drawing internal engineering, business analysis, and process mapping capability alongside external service providers, and directing transformation team PMO and project management resource.
- Act as a senior counterpart to business line leadership and executive stakeholders, building the case for change and holding the line on scope, pace, and outcomes.
- Embed AI agents within the Rewire delivery team as working capability, not pilots, and set the standard for how JLL teams operate alongside them.
- Represent JLLT's AI transformation agenda internally and with partners and vendors.
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Success Measures
- Value identified, validated, and approved into the benefit pipeline.
- Benefit realized against plan, evidenced with finance.
- Solutions moved from design into live operational use across business lines.
- Rewire function established with a defined operating model, governance, and engagement route for business lines.
Experience and Skills
Essential
- 15 or more years leading large-scale business transformation, with demonstrable delivery of financial benefit at enterprise scale.
- Offshoring or platforming experience, having moved work or process onto a shared or productized model.
- Track record implementing AI or technology solutions in an operational business setting.
- Fast and agile ways of working, comfortable operating with incomplete information and iterating to an outcome.
- Executive stakeholder management, credible with business line leadership and able to influence without direct authority.
- Commercial and analytical rigor, able to build and defend a business case and stand behind the numbers.
- Ability to work directly with AI agents and incorporate them into a delivery team.
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Preferred
- Consulting, strategy, or transformation practice background.
- Experience in real estate services or comparable global services organization.
- Experience leading matrixed and vendor blended delivery teams.
Positioning
This is a senior leadership role in JLL's AI transformation, with visibility to executive leadership and direct influence over how the firm applies AI to its own delivery.
Location
Remote – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Note: This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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