University Hospitals of Morecambe Bay NHS Foundation Trust
Rheumatology Patient Navigator
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Job Opportunity: Pathway Navigator for Rheumatology Patients
An exciting opportunity has arisen for a crucial admin role as a Pathway Navigator for patients under the care of Rheumatology. This role will be the central point of contact for the patients, helping to ensure the individual needs of the patient are supported and that care is built around those needs.
Key Responsibilities
- Provide direct support for patients to maintain their engagement in the surveillance pathways ensuring that they receive their surveillance scans on schedule.
- Work closely with the Rheumatology CNS and wider Rheumatology team.
- Maintain effective communication with and on behalf of the patient, signposting to other resources and information as defined by patient need.
- Liaise with staff and services to ensure tests and appointments are scheduled.
- Maintain and populate tracking lists for both nurse-led and consultant clinics.
- Track patients through their RTT pathway (you must have excellent IT and data entry skills).
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Location
As this is a central contact point, you will be predominantly based on site at Royal Lancaster Infirmary.
About the Organisation
We operate from three main hospitals:
- Furness General Hospital (FGH) in Barrow
- Royal Lancaster Infirmary (RLI)
- Westmorland General Hospital (WGH) in Kendal
Additionally, we have a number of community healthcare premises including:
- Millom Hospital and GP Practice
- Queen Victoria Hospital in Morecambe
- Ulverston Community Health Centre
Services Provided
FGH and RLI
- Full range of General Hospital services
- Full Emergency Departments
- Critical/Coronary Care units
- Various Consultant-led services
WGH
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- Range of General Hospital services
- Urgent Treatment Centre for non-life-threatening conditions such as broken bones and minor illnesses
All three main hospitals
- Planned care including outpatients, diagnostics, therapies, day case and inpatient surgery
- Range of local outreach services and diagnostics from community facilities across Morecambe Bay
Community Service for Adults
Provided in people's homes, community centres, clinics, GP Practices, community hospitals. Our aim is to help people remain independent, improve their health, and manage their conditions through high-quality care, advice, and support.
Contact Information
For further details or informal visits, contact:
- Name: Gayle Gledhill
- Job title: Deputy Service Manager
- Email address: gayle.gledhill@mbht.nhs.uk
- Telephone number: 07814 117803
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