HM Revenue & Customs
Risk and Control Officer
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About The Job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
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The Chief Finance Officer (CFO) Group plays a vital role in supporting the effective and secure operation of HMRC. We provide expert Commercial, Finance, Banking, Risk, Control, Financial Accounting and Internal Audit services, enabling the department to deliver its priorities with confidence.
Across HMRC, we provide the foundations that support revenue collection, benefit delivery, supplier payments and the management of public funds, ensuring strong financial stewardship and robust governance. We are central to both the day-to-day running of the department and the delivery of HMRC's future ambitions, helping to set direction, drive continuous improvement and support transformational change.
The Risk, Control and Financial Accounting (RCFA) Directorate is part of the CFO Group and comprises around 350 colleagues located across multiple sites. RCFA is responsible for financial accounting, governance, risk management, assurance, internal controls, fraud prevention, finance systems, accreditation, finance data and finance processes across HMRC. The Directorate also sets and maintains HMRC's risk management standards and framework.
This role sits within the HMRC Risk Strategy and Standards Tooling Team, which is responsible for developing and enhancing risk management capability across the department. The team is leading the delivery of a new Enterprise Risk Management (ERM) tool, planned for implementation in 2027, which will strengthen enterprise risk management, improve reporting and enhance second-line assurance across HMRC.
Job Description
This is an exciting opportunity to join a team operating at the heart of HMRC's governance and decision-making framework.
As a Risk and Control Senior Officer, you will play a key role in supporting HMRC's ability to deliver its objectives by helping to strengthen organisational resilience, improve risk management capability and enable informed decision-making at all levels of the organisation.
You will support the delivery of HMRC's Risk Management Strategy and associated improvement plans, working collaboratively with colleagues across the department to embed best practice risk management and ensure alignment with HM Treasury's Orange Book principles and the Chief Risk Officer's vision.
The role involves building effective relationships with risk owners, the wider HMRC risk community, Agencies and Arm's Length Bodies, providing expert advice and support to help identify, assess and manage significant risks.
You will also act as a subject matter expert on risk management standards, ensuring that major change initiatives comply with HMRC's risk management framework. Working closely with programme and project teams, you will support the successful delivery of change through HMRC's End-to-End Change Lifecycle (E2ECL), the department's framework for designing and implementing significant organisational change.
As part of this responsibility, you will contribute to controls accreditation activities, ensuring that governance and assurance requirements are appropriately considered at key stages of change delivery.
This role offers a unique opportunity to influence departmental decision-making, shape the future of risk management in HMRC and contribute to the successful delivery of one of the department's key strategic transformation programmes.
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Person specification
You will report to one of the Risk and Control frameworks Leads within the RSST led by Head of Risk Standards Strategy and tooling.
Duties will include.
- Proactive engagement with Project Programme Leads to ensure appropriate risks and controls are embedded within change initiatives by providing capability to senior stakeholders.
- You will provide necessary challenge to senior stakeholders Projects and programmes do not achieve necessary Risk and Control standards and report up to senior leads.
- Leading on initiatives (Ad-Hoc) to support the delivery of HMRCs risk management strategy including a project to shape HMRC's control landscape to develop a key/material control register in turn supporting 2LOD priorities.
- Provision of appropriate reports to senior stakeholder groups including ExCom, CFO Senior Leadership Team (SLT), RCFA SLT and Process Risk and Control Board.
- Providing support and cover to the risk and control framework lead to drive initiatives that improve on HMRCs risk strategy.
- Driving the development of an Orange Book compliant risk management framework.
- Supporting the delivery of outcomes in line with Chief Risk Officer's vision by developing and implementing risk guidance and tools.
- Maintaining strong relationships with other governance processes to ensure risk management advice is aligned with organisational objectives and priorities and takes account of wider organisational and external contexts.
- Ensuring expert advice and upskilling delivered by the risk team promotes improved risk maturity.
- Building strong risk community relationships, through proactive and targeted engagement with and across the organisation, including Agencies and Arm's Length Bodies.
- You will link up with the wider HMRC Risk community to support and offer insight on initiatives and share best practice.
Essential criteria
- Proven experience in risk management and governance within complex organisations.
- Strong analytical and reporting skills, able to produce clear, persuasive risk insights.
- Ability to influence and build relationships with senior stakeholders.
- Understanding of governance frameworks and strategic risk alignment.
- Excellent communication skills, both written and verbal.
Desirable Criteria
- Achieved or working towards risk management qualifications, such as: OGC Management of Risk (Foundation or Practitioner), IRM Fundamentals of Risk Management, IRM Certificate in Enterprise Risk Management (or equivalent).
- Achieved or working towards: Relevant professional qualification (such as qualified with CCAB, CIMA or equivalent).
- Experience working in a large organisation or public sector environment.
- Knowledge of HMRC operations or similar governance structures.
- Knowledge of HMRCs End to End Change Lifecycle.
Additional Security Information
Please note that if you are appointed to 100 Parliament Street, as a condition of working in this location you will be required to obtain Counter Terrorist Check (CTC) level clearance.
To obtain this level of clearance, you will normally need to meet the minimum UK residency period, which for CTC is 3 years UK residency prior to your vetting application.
You may not be able to start in the location until clearance is granted.
If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
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Leeds Location
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, previous skills and experiences.
- A 500-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert.
Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Behaviour-based questions on
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