Zurich Insurance
Risk Consultant/Account Engineer (Property)
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Working hours: This role is available on a part-time, job-share or full-time basis
Location: Home-Based, United Kingdom
Closing Date: 9th October 2026
The Opportunity
Zurich Resilience Solutions (ZRS) is looking for an ambitious and customer-focused Account Engineer to join our growing team.
This is an exciting opportunity to work with some of the UK's and world's leading organisations, helping them build resilience, reduce risk and protect critical assets. As a trusted adviser, you will influence risk management strategies, shape business decisions and deliver measurable value through Zurich's market-leading risk engineering expertise.
You'll take ownership of a portfolio of key accounts, building long-term customer relationships and coordinating complex risk engineering programmes. Working closely with customers, brokers, underwriters and business leaders, you'll balance technical excellence with commercial insight to deliver outstanding customer outcomes while supporting business growth.
The role is home-based with regular UK travel and occasional international travel in support of global customer programmes.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job-share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
Why Join Us?
At Zurich, our Account Engineers do far more than conduct surveys. They act as trusted consultants, helping customers make informed decisions, improve resilience and protect their businesses. In return, you'll gain exposure to complex risks, global organisations and exciting career development opportunities within one of the world's leading insurers.
What you’ll be doing?
As an Account Engineer, you will act as the trusted risk consultant for a portfolio of key customer accounts, spending approximately 60% of your time building embedded customer relationships and helping organisations achieve their risk management and resilience objectives.
You will develop and deliver customer service strategies that reduce loss, drive risk improvement and create measurable business value. Combining on-site and desktop assessments with strategic account management, you will coordinate complex risk engineering programmes, oversee service plans and stewardship reviews, and provide clear, actionable risk insight.
Working closely with customers, brokers, underwriters and internal stakeholders, you will drive completion of risk improvement actions, manage programme delivery through Zurich's global network and demonstrate the value of Zurich Resilience Solutions through benchmarking, reporting and service reviews.
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You will also support business growth by identifying opportunities to expand our proposition, contributing to thought leadership and helping deliver the Property UK's financial objectives through revenue growth, strong budget management and operational efficiencies.
What we’re looking for?
We're seeking a commercially-minded risk engineering professional with proven experience managing customer accounts and building trusted stakeholder relationships that deliver both risk improvement and business value.
You will have expertise in property loss prevention, including fire protection, business interruption and natural hazards, together with a strong understanding of recognised standards such as BS EN 12845, NFPA codes and FM Data Sheets. Strong communication, presentation, influencing and negotiation skills are essential, along with the ability to translate technical insight into practical customer solutions.
Success in this role requires a consultative approach, excellent commercial acumen and the ability to identify opportunities that support revenue growth while delivering exceptional customer outcomes. You will be comfortable engaging with senior customer contacts, brokers, underwriters and internal stakeholders.
You will be self-motivated, committed to continuous professional development and passionate about sharing knowledge and supporting the development of others.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits
You can find out more about our wide range of employee benefits on our website.
Who We Are
At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.
With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.
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We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.
Our culture
At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.
Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.
We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.
We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.
Your application
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.
As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com
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