Risk Coordination, Oversight & Escalation

• Coordinate consistent approaches to identifying, assessing, recording, monitoring and escalating operational and enterprise risks, beginning with the European real estate risk agenda and expanding as the Enterprise Risk capability matures.
• Work with risk owners to ensure risk registers, control assessments, incidents, issues, lessons learned and remediation plans are complete, current and appropriately reported.
• Provide constructive challenge on risk submissions, identifying gaps, inconsistencies, recurring themes and matters requiring further consideration or escalation.
• Coordinate with HR, Procurement, Legal, Compliance, Insurance, Investment Risk, Internal Audit, IT and other specialist functions so relevant matters are directed to the appropriate governance forum.

Third-Party, Responsible Business & Resilience Risk

• Support governance and reporting of material third-party, responsible-business, operational resilience and business-continuity risks, working with Procurement, Legal, Compliance, HR, Sustainability and other specialist functions as appropriate.

Collaboration, Process Improvement & Capability Development

• Build effective working relationships with senior leaders, risk owners and subject-matter specialists across Europe initially, and across wider business lines, regions and corporate functions as the Enterprise Risk capability develops.
• Develop governance guidance, templates, playbooks, training and process improvements that support consistent risk management, reporting and committee effectiveness.
• Support client, investor or leadership assurance enquiries, due-diligence requests, governance reviews, special projects and the future maturity roadmap for Enterprise Risk where appropriate.
• Travel may be required, particularly across Europe in the initial phase, to maintain stakeholder engagement, develop operational understanding and support risk and governance activity.

Qualifications

Minimum Requirements

• Bachelor’s degree in Risk Management, Business, Finance, Law, Real Estate or a related discipline, or an equivalent professional qualification supported by substantial relevant experience.
• Demonstrable professional development in risk management, governance, audit, compliance or a related field.
• Significant relevant experience, typically eight or more years, in risk governance, operational risk, controls, assurance, responsible business or a related discipline.
• Experience coordinating senior governance committees and managing the end-to-end committee cycle.
• Experience preparing risk reports, dashboards and presentations for senior leadership and executive governance forums.
• Experience acting as a coordination point between business risk owners and independent risk, compliance, audit or assurance functions.
• Practical experience supporting the identification, assessment, reporting and escalation of operational risks, incidents, issues and remediation actions.
• Experience implementing or improving risk management and governance frameworks.
• Strong understanding of operational risk and the ability to interpret risk and control information within a governance and reporting context.
• Experience working within a multinational or matrix organisation, ideally across multiple countries.
• Experience managing complex, cross-functional activities involving multiple stakeholders and competing priorities.
• Strong analytical capability, with experience consolidating information from multiple systems and translating it into meaningful insight.
• Experience building effective relationships and influencing stakeholders across different functions and levels of seniority.
• Ability to work independently, exercise sound judgement and maintain momentum with limited supervision.

Desirable

• Recognized professional qualifications in risk, governance, audit or compliance, such as IRM, IIA, CGI or equivalent.
• Professional qualification in business continuity, operational resilience, project or change management.
• Relevant training or certification in data analytics, Power BI or governance reporting.
• Professional qualification in governance, audit, compliance, business continuity or operational resilience.
• Project or change-management qualifications such as PRINCE2, PMP or equivalent.
• Experience within commercial real estate, property management, facilities management, asset management or another complex multi-site operational environment.
• Experience supporting Property Management, Engineering Services or Asset Management functions.
• Experience in third-party risk, responsible business, operational resilience or business continuity.
• Experience coordinating thematic risk reviews, control assessments or lessons-learned exercises.
• Experience supporting client or investor assurance and due-diligence activities.
• Experience using governance, risk and compliance platforms.
• Experience developing dashboards using Power BI or a comparable reporting platform.
• Familiarity with recognised enterprise or operational-risk frameworks.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.