RISK MANAGEMENT SPECIALIST

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Overview

The Risk Management Specialist is responsible for prompt incident investigation, detailed medical record review, maintaining accurate databases related to safety and risk, generating and analyzing reports, and providing results that support the activities of system performance improvement and high reliability healthcare delivery. The Risk Management Specialist produces findings of investigations related to actual as well as potential adverse outcomes, identifies preventable versus non-preventable outcomes, and proactively facilitates actions to achieve safety and risk reduction. This role works collaboratively with internal and external professionals to integrate, implement, and evaluate the impact of trended information on the development of safe practices throughout Beebe. This position works closely with the Director of Risk Management and Quality Commitment to analyze, interpret, and trend incidents as well as recommend and initiate actions to reduce or eliminate incidents. This person assists with reporting Potentially Compensable Events to Insurers (as applicable). The Risk Management Specialist provides input into decision-making for strategic goal development, develops management reports and reports for committees, and presents informational forums to best ensure optimal patient, visitor, and workplace safety. This person will be responsible for statistical analysis for research and safety improvement projects.

Responsibilities

• Interprets information on Safety Tracking Tools ("STTs); determines category and severity level and verifies accuracy of information within the STT by querying front-line staff, leadership, medical records, computer programs and systems, equipment, and other applicable primary source information.
• Notifies Director of Risk Management of events with severity level of 7 and above and all events with potential for serious harm.
• Also identifies trends and notifies the Director of Risk Management and Quality Commitment of the trends identified.
• All done in a timely manner.
• Performs prompt incident/event investigation: assists with measures to minimize impact of adverse event; performs interviews of people who have knowledge of facts of event; photographs and/or videos location of event and equipment or other relevant information (as applicable); removes and sequesters any potentially malfunctioning equipment or equipment or computer systems that may require data extraction to preserve evidence; collects information extraneous from the medical record; ensures information that may no longer become available is collected (e.g., computer logs).
• Proactively provides input and recommendations based on event analysis and trends to Director of Risk Management as well as to Directors and Managers to help ensure patients obtain safe, reliable care and that visitors, contractors, volunteers, students, and team members are in a safe environment. In doing so, performs research to obtain accurate and credible information to support decision-making.
• Collaborates with members of Leadership, Front Line Staff, Educators, and Medical Staff when establishing new and reviewing existing policies and procedures, in order to identify potential failures or weaknesses that may impact Beebe's ability to provide safe, reliable care or provide a safe environment, and provides recommendations for improvement.
• Demonstrates competency, skill, and accuracy for computer applications such as Excel, PowerPoint, Word, Outlook, Beebe's Electronic Occurrence/Event Reporting System, and other applicable computer applications.
• Provides Safety Tracking Tool data to members of formal committees, members of ad hoc teams or committees, Directors, Managers, and others (as applicable) proactively and/or upon request, in a timely fashion.
• Completes accurate and timely medical record review.
• Has ability to identify and focus in on errors or potential failures of treatment and care, documentation, and policy adherence when performing medical record review.
• Maintains accurate databases to assist with tracking STTs, reported incidents, and other data to closure.
• Performs "follow up" for STT closure on a timely and consistent basis.
• Populates, reviews, and tracks data from external sources (such as the FDA or device manufacturers) as well as internal sources. Performed consistently and timely.
• Reports potentially compensable events to insurers as requested by the Director of Risk Management and Quality Commitment or members of the Executive Staff.
• Communicates professionally in a timely, regular, and many times frequent basis with managers, directors, and other team members to ensure collaboration occurs for problem-solving after a safety event has been reported.
• Proactively assists to help ensure that appropriate actions have been taken in response to identified and reported safety events and potentially unsafe conditions.
• Identification of events requiring proactive communication with organizational finance departments and timely notifying such departments of applicable, requested actions.
• Performs proactive audits and observations through walk-around in various departments.
• Provides ideas regarding topics which departments should audit and observe.
• Provides timely feedback with department leadership regarding findings of audits and observations and assists with process improvement by providing ideas to help achieve compliance and consistently safe, highly reliable care.