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Road Freight Customer Service Apprenticeship
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Role Overview
Handling all processes involved in Export and Import shipments by Road from inception through to final destination delivery. Confident in your ability to review and streamline transportation processes and ensure a stable, efficient and cost-effective portfolio of service partners to ensure the service offering is competitive and seamless.
What You'll Do at Work
- Speaking and meeting face to face with Customers
- Building strong relationships with Customers with good communication skills and a pro-active approach
- Handling all different types of enquiries such as; quotations, shipments updates and advice to Customer
- Building strong relationships with Partners and Suppliers
- Good understanding of the European Road Freight market and which Partners provide the best solution and service offering based on the Customers requirements
- Booking shipments with Partners and Overseas Offices
- Raising all respective Shipping Documentation
- Handling Commercial Documentation requirements
- Handling Export and Import Customs Clearance
- Strong Commercial acumen to ensure profitability on shipments
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Apprenticeship Details
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