Road Logistics Operations Team Apprenticeship

With us, you will get to know the diverse world of logistics. Whether it's delivering equipment for our favorite sport or transporting sensitive components for the smartphones we use every day – you make an important contribution to life's small and big moments. Your work at Kuehne+Nagel has more impact than you can imagine.

Requirements

• GCSE in: 5 GCSEs (grade 3-9 / A*-D)
• English (grade 3-9 / A*-D)
• Maths (grade 3-9 / A*-D)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Work ethic
• Planning skills
• Multitasking skills
• Microsoft outlook
• Microsoft excel
• Candidates must have been resident in the EEA for at least the last 3 years.

Responsibilities

• Manage the delivery, storage and transport of goods from our UK & EU based warehouses
• Support the planning and scheduling of shipments, including route optimisation and load planning
• Work closely with internal teams, including warehouse staff, drivers to ensure seamless operations
• Collaborate with external partners such as carriers and suppliers to optimise transportation solutions
• Plan our domestic UK fleet or international line hauls, invoicing and technical processes for managing shipments
• Understand an overview of customs requirements and procedures for transporting goods
• Monitor and maintain records related to transport operations, including tracking information and performance metrics.
• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.