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Company Description
Carebot UK provides fully managed Robotics-as-a-Service (RaaS) solutions that help organisations address structural staffing challenges with reliable, automated support. As a specialist in distribution and services, the company delivers predictable, scalable, performance-driven robotics deployments. Carebot UK partners closely with clients to design and implement automation solutions tailored to real operational needs.
Role Description
We are looking for a technically minded early-to-mid-career professional who enjoys working with innovative technology and solving practical problems. Candidates may have graduated in Computer Science, IT, Robotics, Electronic Engineering, Mechatronics, or a related field.
The ideal candidate is hands-on, organised, and confident dealing with both technology and people. They should be comfortable travelling to our workshop, customer sites, setting up equipment, troubleshooting issues, and building strong relationships with manufacturers and care home operators. While coding experience is essential, this role is primarily focused on implementation, support, integration, and operational delivery rather than software development only.
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This is initially a part-time or flexible position, with the opportunity to grow into a full-time Robotics and Automation Specialist as the CareBot UK robotics offering expands.
Qualifications
- Pilot Deployment at Care Home & Hospital Sites – deploy pilot robots at care home and hospital sites, liaising directly with the relevant practice manager or equivalent contact throughout to ensure a smooth, successful pilot deployment.
- Technical Installation & Configuration – set up, configure, test, and commission robots, charging stations, networking, and associated peripherals at customer sites.
- Basic IT & Networking Support – apply a working understanding of Wi-Fi, IP addressing, cloud connectivity, and mobile devices to troubleshoot connectivity issues on site.
- Hardware Troubleshooting & Basic Servicing – carry out first-line support including battery replacement, sensor checks, software updates, and fault diagnosis, escalating to the manufacturer where needed.
- Vendor & Customer Communication – liaise professionally with third-party technical support teams, care home staff, and internal CarePoint365 teams to resolve issues and coordinate deployments.
- Systems Integration Awareness – work with technical documentation and communicate effectively with software engineers on APIs, data exchange, and software integrations (no development work required).
- Training & Documentation – create simple guides, train end users, document issues, and maintain deployment and maintenance records.
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Relevant qualifications may include a degree in Robotics, Computer Engineering, Mechanical/Electrical Engineering, or a related technical field, or equivalent practical experience.
Experience with automation in service or logistics environments, familiarity with safety standards, and comfort working in a hybrid London-based role are beneficial.
Ability to work independently, manage part-time schedules effectively, and adapt to evolving project needs is expected.
Industry
Robotics Engineering
Employment Type
Part-time - Anticipated transition to a full-time Robotics & Automation Specialist role within approximately 3 months, subject to business needs & progression.
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