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What is the job?
Keeping healthcare running smoothly takes more than great clinicians - it takes the right people behind the scenes making sure everything is in the right place at the right time.
As our Rota Coordinator, you'll play a vital role in ensuring patients can access the care they need by keeping our clinical workforce organised, supported and ready to deliver exceptional care. From managing clinician rotas and appointment capacity to coordinating schedules and solving operational challenges, you'll be at the heart of our clinical operations.
Working closely with doctors, consultants, Patient Support and Pharmacy teams, you'll help balance patient demand with clinician availability, keeping clinics running efficiently and proactively identifying solutions before challenges arise. No two days are the same, and if you love organisation, enjoy problem-solving and thrive in a fast-paced environment, this is an opportunity to make a real impact.
This is a full-time, permanent position, working 40 hours per week
What will you be doing?
- You'll help keep our clinical services running efficiently by:
- Building, maintaining and publishing clinician rotas across the clinical team.
- Planning clinical capacity to ensure appointment availability meets patient demand.
- Monitoring clinician utilisation and adjusting schedules to maximise efficiency.
- Managing annual leave, sickness, study leave and other planned absences.
- Coordinating shift changes and rota amendments while maintaining service coverage.
- Identifying future capacity risks and implementing solutions before they affect patients.
- Acting as the main operational contact for clinicians regarding schedules, availability and day-to-day queries.
- Resolving scheduling and operational issues quickly to keep clinics running smoothly.
- Working closely with Patient Support, Pharmacy and Clinical teams to deliver a seamless patient journey.
- Supporting the onboarding of new clinicians, including diary setup, rota planning and system access.
- Producing reports on clinician utilisation, appointment capacity and operational performance.
- Analysing trends to support workforce planning and continuous improvement.
- Escalating operational risks or staffing concerns where appropriate.
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What do you need?
- We're looking for someone who enjoys bringing order to busy environments, can think ahead and is confident in managing multiple priorities.
- You'll ideally have:
- Experience in healthcare operations, clinic coordination, workforce planning, rota coordination or medical administration.
- Experience managing rotas, schedules, diaries or operational planning in a fast-paced environment.
- Excellent organisational skills and the ability to prioritise competing demands.
- Strong communication skills with the confidence to build relationships across clinical and operational teams.
- Good IT skills, including experience using scheduling systems, spreadsheets or clinical software.
- A proactive, solutions-focused mindset with strong analytical skills.
- The ability to stay calm under pressure and adapt quickly to changing priorities.
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What we offer:
- Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + usual bank holidays
- Pension Matching: Up to 5% employer matching contributions
- Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, private healthcare and more
- Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
- Enhanced Maternity & Paternity Leave
About Us
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.
As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.
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