Rotating Security Supervisor TB

About JD

Born in 1981. Built for Now. At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward. If you’re ready to bring your energy, ideas, and personality to a team that values them, this is your moment. This is JD. Are you in?

Responsible To:

Profit and Asset Protection Manager

Department:

Profit and Asset Protection

Location:

Kingsway Distribution Centre

Hours:

4 on 4 off (rotating 2 days / 2 nights)

Salary & Benefits

• Competitive/night shift premium/staff discount

Key Duties/Responsibilities:

• Take full ownership of the security operation during the shift making sure the team are deployed effectively and all posts are covered
• Brief the team at the start of each shift providing clear communication of all tasks, priorities and relevant updates
• Monitor task completion throughout the shift making sure all activity is carried out in line with Standard Operating Procedures
• Enforce task rotation to support team development and maintain operational awareness across the department
• Remain active and visible on site, this is not a supervisory role conducted from an office
• Identify capable officers and delegate administrative tasks to them, making sure all records are completed accurately and in confidence
• Conduct regular one-to-one meetings with officers, documenting outcomes and any agreed actions
• Identify and address gaps in individual performance in a timely and constructive manner
• Support officer development by recognising strengths and providing clear direction where improvement is needed
• Address first level conduct and performance concerns promptly and fairly at the appropriate level, documenting fairly and appropriately
• Escalate matters beyond a warning or counselling to the Assistant Security Manager
• Carry out initial investigations into security incidents, conduct matters and policy breaches, gathering evidence and speaking to relevant parties
• Complete incident reports accurately and in a timely manner making sure all required information is captured
• Enforce the site security policy consistently, challenging non-compliance and taking appropriate action
• Where an investigation has the potential to result in a formal outcome beyond counselling, compile all evidence and hand off to the Assistant Security Manager for progression
• Maintain the highest confidentiality at all times throughout the investigation process
• Make sure the site remains safe, secure and compliant throughout the shift, capturing all key information within the shift handover
• Respond to and manage incidents during the shift, escalating to the Assistant Security Manager or Site Security Manager as appropriate
• Make sure the team conducting searches, patrols, managing security equipment such as CCTV and access control, in line with the SOPs
• Report any risks, hazards or concerns promptly and accurately
• Overseeing management of visitor/contractor/staff processes ensuring all are booked in/out in line with policies/procedures
• Oversee gatehouse processes ensuring supplier vehicles are booked in/out, and checking all vehicles are security sealed on arrival and departure