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Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Role Overview
Rural Sales Executives sit within the Small Farm Team, providing the first point of triage for all inbound enquiries as well as a broking service for telephone and web sales.
Tasked with:
- Following up enquiries
- Signposting them to the correct team
- On boarding new rural customers, via proactive client engagement and the timely follow up of inbound enquiries
- Ascertaining the correct client information, brokering client insurances and completing transactions that meet the customers Demands and Needs, in a sales driven environment, whilst maintaining a compliant and client centric manner.
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Client Interaction
- Develop strong relationships with clients
- Ensure transactions are conducted with full transparency
- Deal with incoming enquiries from clients and agents
- Behave with all clients (both internal and external) fairly and ethically
Broking/Administration
- Assist in the creation of comprehensive broking information documents
- Ensure up to date records are maintained at all times on the Group systems
- Assist in planning the most appropriate insurance programme for the client’s demands and needs
- Ensure that all information is passed when required to the appropriate team
Skills and abilities needed to perform role
- Good level of numeracy and literacy
- Good communication skills including, written, verbal and face to face
- Able to work independently and use initiative
- Negotiation and influencing skills (able to sell)
- Computer literate
- Resilient and calm under pressure
Knowledge and Experience
- Experience of a sales environment (preferably telesales)
- Knowledge or experience of the Rural Sector/Lifestyle (desirable but not essential)
- 1-2 years experience working in insurance broking sector
Professional Qualifications
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- Maths and English GCSE (or equivalent)
- Working towards or has attained Cert CII
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
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