Rosewood Hotel Group
RWLGS - Duty Security Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
JOB DESCRIPTION
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
At The Chancery Rosewood, our Security team plays a critical role in protecting the safety, security and wellbeing of every guest, associate and asset within the property.
Reporting to the Security Supervisor and Security Manager, you will work collaboratively with colleagues across the hotel to maintain a safe, secure and welcoming environment. You will combine the authority of a trained security professional with the warmth, discretion and confidence expected within luxury hospitality.
YOUR ROLE
As a Duty Security Officer, you will supervise the Security team on duty and help protect our guests, associates and property while delivering the warm, intuitive service that defines Rosewood’s Relationship Hospitality.
You will provide a visible and approachable presence throughout the property, respond to incidents with composure and sound judgement, and ensure that security is always delivered professionally and with care. You will work closely with hotel departments, emergency services and relevant agencies to support a safe, secure and welcoming environment.
HOW YOU’LL MAKE THE PLACE
- Supervise the Security team during your shift, providing clear direction and ensuring guests, associates and the property remain safe and secure.
- Respond promptly and decisively to incidents, emergencies, fire alarms and other critical situations, following established procedures and providing calm leadership.
- Conduct regular patrols throughout the property, ensuring fire doors, escape routes and emergency access points remain compliant and unobstructed.
- Assess, investigate and report security risks, incidents, thefts, criminal offences and safety hazards, maintaining accurate records and escalating concerns appropriately.
- Manage key-control systems, support secure cash movements and ensure all security documentation is maintained to the required standard.
- Build trusted working relationships across the hotel and liaise professionally with police, emergency services and government agencies when required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
COULD THIS BE YOU?
- You are a visible, approachable and professional presence who helps guests and colleagues feel safe and welcomed.
- You communicate clearly and confidently, providing calm direction and helping to de-escalate challenging situations.
- You act with discretion, accountability and integrity when managing incidents, confidential information and security records.
- You bring sustained alertness, sound judgement and a proactive approach to identifying and addressing potential risks.
- You remain composed and adaptable when responding to changing operational demands or emergency situations.
- You hold a valid First Aid at Work certificate of at least three days; SIA certification is preferred.
OUR BENEFITS
- 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
- Discounts on Food & Beverage
- Flexible benefits app and monthly allowance to spend on whatever you like
- Give days - A paid volunteering day of leave annually
- Up to 16 weeks paid parental leave
- Birthday day off - A paid day of leave for your birthday
- Developmental & social calendars
- Life insurance
- Enhanced sick pay policy
Get help with your application
Your very own career expert that helps elevate your application to the next level.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
ABOUT US
Rosewood Hotels & Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the opening of the brand’s second London property. Officially named The Chancery Rosewood, and situated in the city's distinguished Mayfair district, the new hotel brings Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy to life, drawing on the local sensibilities of the destination to shape the guest experience in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with the contemporary comforts prioritised by today’s luxury traveller, the hotel showcases architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.
GENERAL INFORMATION
Country/Region
United Kingdom
Province/City
London
Hiring Entity
The Chancery Rosewood
Department
Security
Job Type
Full-time Permanent
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London