Rosewood Hotel Group
RWLGS - Flexible Waiter - In Room Dining
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JOB DESCRIPTION
The Chancery Rosewood is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.
As a Flexible Waiter – In Room Dining, you will play a key role in delivering exceptional dining experiences directly to our guests' suites. This is a fantastic opportunity to be part of a luxury hospitality environment, providing attentive, personalised service while ensuring every order is delivered with care, efficiency, and professionalism.
Key Responsibilities
- Deliver food and beverage orders to guest suites in a timely, professional, and courteous manner.
- Set up and present in-room dining orders to the highest standards, ensuring accuracy and attention to detail.
- Communicate effectively with the kitchen and service teams to ensure smooth and efficient delivery of orders.
- Anticipate guest needs and provide personalised service that enhances the overall guest experience.
- Maintain cleanliness, organisation, and presentation of service equipment and pantry areas.
- Handle guest requests, enquiries, and feedback professionally, resolving issues or escalating when appropriate.
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About You
- Previous experience in a restaurant, hotel, or fast-paced hospitality environment.
- Passion for delivering exceptional guest service with a keen eye for detail.
- Confident working independently while maintaining high standards and professionalism.
- Flexible availability, including early mornings, evenings, weekends, and public holidays.
- A positive team player who enjoys creating memorable experiences for guests.
What we can offer you
- The opportunity to work at a prestigious luxury hotel.
- Flexible casual shifts to suit your availability.
- Experience within a world-class luxury hospitality environment.
- A supportive, professional team culture.
- Competitive hourly rates.
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality, where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
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ABOUT US
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
GENERAL INFORMATION
- Country/Region: United Kingdom
- Province/City: London
- Hiring Entity: The Chancery Rosewood
- Department: Food & Beverage - Services
- Job Type: Other
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