We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

Key Accountabilities:

• Prepare and submit safeguarding notifications to Ofsted (Scotland Equivalent), ensuring accuracy, completeness, and timeliness.
• Ensure consistency and standardisation of regulatory notification and information submissions to the regulator.
• Create accurate and concise SIFs, working collaboratively with Operations, Safeguarding Investigators, and any other appropriate colleagues.
• Coordinate the end-to-end regulatory submission process, tracking deadlines and ensuring all required documentation is completed and submitted.
• Maintain high-quality case records, documentation, and audit trails in line with safeguarding and regulatory requirements.
• Monitor and track all regulatory activity, maintaining clear logs and providing updates on status, risks, and deadlines.
• Coordinate and facilitate Ready to Respond (R2R) meetings, ensuring relevant stakeholders are engaged, safeguarding concerns are appropriately documented, actions are clearly captured, ownership is assigned, and progress is tracked through to completion.
• Coordinate and administer the Safeguarding Advice Line, ensuring enquiries are accurately logged, triaged, assigned, and progressed within agreed timescales. Maintain records of advice provided, monitor response times and themes, and escalate safeguarding concerns, risks, or emerging issues to the appropriate safeguarding professionals where required.
• Provide guidance and support to operational teams on documentation requirements and regulatory processes.

Essential Experience:

• Experience working in a compliance, safeguarding, HR, or regulated environment requiring high levels of accuracy and documentation.
• Strong understanding of the importance of regulatory processes, governance, and audit requirements.
• Experience managing detailed documentation and maintaining accurate records in a structured and consistent way.
• Ability to manage multiple priorities, deadlines, and competing demands.
• Strong attention to detail and commitment to quality and accuracy.

Desirable Experience:

• Experience working with safeguarding processes, Ofsted notifications, or LADO referrals.
• Experience within early years, education, healthcare, or another regulated sector.
• Familiarity with case management systems or HR systems (e.g., Workday).
• Experience supporting audits, inspections, or compliance reviews.

Qualifications:

• Full and relevant Level 3 qualification (desirable)

Personal attributes:

• Highly detail-oriented with a strong focus on accuracy and consistency.
• Organised and methodical, able to manage multiple cases and deadlines.
• Strong sense of responsibility when handling sensitive and confidential information.
• Clear and professional communicator, able to work effectively with multiple stakeholders.
• Proactive in identifying issues and improving processes.
• Calm and reliable under pressure, particularly when managing time-sensitive submissions.
• Collaborative, working closely with investigations and safeguarding teams.
• Demonstrates behaviours aligned with HEART principles, acting with Honesty, Excellence, Accountability, and Respect.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years. Apply today!

We look forward to receiving your application.