Company Description

Ingeus is a leading human services provider helping people, business, and communities thrive through employment, skills, and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

Ingeus is committed to delivering a safe and effective service for customers and staff. This role supports that commitment by helping to maintain, apply, and improve safeguarding arrangements in line with contractual obligations, legislation, internal policy, and clinical governance expectations.

The Safeguarding Specialist will lead and coordinate initiatives that strengthen safeguarding practice and customer care. Working primarily with colleagues on the Health Assessment Advisory Service contract, the role will focus on maintaining and improving the application of the safeguarding policy, mitigating safeguarding risks, and supporting regulatory and contractual compliance. The role will also support wider Ingeus safeguarding activity where required.

The role is centered around ensuring the organization meets the highest standard of care in relation to safeguarding. The postholder will be expected to deliver clear safeguarding oversight, timely escalation of concerns, accurate reporting of themes and risks, and practical support for colleagues so that safeguarding practice is consistent, responsive, and aligned with Ingeus requirements.

The role is open to professionally registered clinicians, although professional registration or a clinical background is not essential. Applications are welcomed from both clinical and non-clinical candidates.

Accountabilities

• Promote an environment and culture of transparency and accountability to reduce risk and foster a culture of safety in relation to safeguarding and customer care.
• Work across Ingeus to promote continuous improvement, develop safeguarding initiatives, and support consistent implementation of agreed actions.
• Work with Ingeus Safeguarding Leads to maintain oversight of safeguarding referrals and provide relevant input to support customers.
• Liaise with internal and external stakeholders to ensure the efficient and safe transition of customer concerns/referrals.
• Ensure compliance with internal and DWP safeguarding standards.
• Record, track, and monitor safeguarding data, undertake trend analysis, and identify opportunities for learning and development.
• Provide regular reporting to the Clinical Governance Lead, Head of Clinical Standards, Head of Risk and Compliance, and other key stakeholders as required.
• Attend relevant meetings, cascade key meeting notes, and implement agreed actions, including actions from the Ingeus Safeguarding Forum and Clinical Governance Accountability Board.
• Contribute to the review, development, and management of safeguarding policies and processes.
• Work with Ingeus Leadership Teams, DWP, and wider HAAS teams to support alignment with relevant safeguarding and industry standards.
• Support in identifying safeguarding concerns and risks and competently act upon such concerns.
• Coordinate safeguarding training and education to ensure continued compliance.
• Ability to work flexibly with both clinical and operational support colleagues.
• Contribute to clinical governance activities that support safe, effective, and compliant service delivery.
• Support with other organizational activities as required to support service delivery.