Wilson James
Safety and Security Ambassador
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Permanent
Location: Paddington, London
Hours: 4 on, 4 off, days 07:00 - 19:00 and nights 19:00 - 07:00
Pay: £14.70 per hour
Join Our Team as a Safety and Security Ambassador
Are you passionate about safety, security, and delivering exceptional customer service? We're looking for a Safety & Security Ambassador to be the face of our client's organisation, ensuring a safe, welcoming, and professional environment for all staff and visitors.
About The Role
As a Safety and Security Ambassador, you will be responsible for:
- Act as the first point of contact for all safety, security, and emergency matters on site.
- Deliver outstanding front of house service — greeting visitors, assisting with enquiries, and creating a positive first impression.
- Respond to first aid incidents, manage supplies, and support emergency procedures including fire alarms and evacuations.
- Conduct safety audits, patrols, and security checks to maintain compliance and protect assets.
- Operate access control systems, monitor alarms, and oversee critical safety equipment.
- Deputise for the Site Lead during emergencies, ensuring continuity of operations.
- Maintain accurate documentation, incident reports, and uphold professional standards at all times
Why Join Us?
- Lifestyle Benefits: Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Annual leave of 5.6 weeks
- Learning & Development: We actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing: Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Cycle to Work scheme
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What We Are Looking For
- A valid SIA Licence (Door Supervisor)
- First Aid at Work certification
- Excellent communication skills, both verbal and written
- A professional appearance and positive demeanour
- Experience with access control equipment
- Able to meet the requirements of the role, which can include remaining in one position for some time and occasionally handling physically demanding activities
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer
We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
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Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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Location
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1 Sheldon Square, London, Greater London, UK, W2 6TT
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