Saint Laurent
SAINT LAURENT Client Advisor & Stock Controller (Dublin, Brown Thomas)
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Summary
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties, and eyewear.
Job Description
ROLE
As the Client Advisor & Stock Controller, you will play a key role in balancing both front-of-house and back-of-house responsibilities, dedicating approximately 50% of your time to stock management and 50% to client advisory. You will support the efficient flow of merchandise, oversee stock organisation and operational processes, while also delivering an exceptional client and after-sales experience on the shop floor.
By combining operational excellence with a strong client-centric approach, you contribute to a seamless store environment, ensuring both business efficiency and the highest standards of service in line with the Saint Laurent brand.
CLIENT ADVISOR
- Provide an outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests waiting for
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalised, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and authentic way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Adhere to all company policies and operational procedures and follow them
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STOCK CONTROLLER
- Full management of incoming goods, including receiving and proper stock placement
- Organisation and management of outgoing goods (STS, ICT, markdown, etc.)
- Organisation and optimisation of stock
- Planning and execution of the random Cycle count schedule (all categories, within 3 months + 1 cycle count per week)
- Management of Before Sales activities
- Receiving After Sales items and sending products to the Atelier
- Preparation and execution of the fiscal inventory
- Effective collaboration with the team, actively supporting colleagues and operational activities
- Daily monitoring of negative stock discrepancies
- Weekly verification of reservations
- Key point of reference for store stock across all operations functions
- Reporting any store maintenance needs to the Store Director (SD)
- Providing timely and structured feedback and reports as requested by the SD
- Knowledge of working platforms (e.g. SAP / BOP, etc.)
- Preparation for random counts through product tag checks and managing price changes
- Management, upon SD approval, of orders for work tools and client beverage supplies
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PROFILE
- At least 4-6 successful years of experience in a retail and/or back-office environment
- High attention to detail, priority management and organizational skills
- Excellent interpersonal skills
- At ease with using tools and applications, learns fast with new technologies
- Motivation to work in a fast-paced environment, able to multitask & prioritize
- Proactive, enthusiastic, & with a problem-solving attitude
- Have personal taste and passion for the fashion culture, like to create personalized looks
- Have a natural business mindset and an entrepreneurial spirit
- Adaptable, responsive and team orientated
- Highly competent using Word and Excel
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates.
Job Type
Regular
Start Date
2026-09-21
Schedule
Full time
Organization
YSL Ireland
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