Central Hall Westminster
Sales Account Executive - Events
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Reports to: Head of Sales & Marketing
Working pattern: 5 days out of 7, flexed to meet business needs
Location: London, Westminster. This is an office-based role
Join one of London's most iconic event venues
Central Hall Westminster is the largest heritage events venue in Westminster, hosting conferences, exhibitions, graduations, corporate events, concerts, and public gatherings from 2 to 2,000+ guests. Working with corporate organisations, charities, agencies, and private clients, we deliver a diverse programme of events in one of London's most recognised venues. High-profile events hosted at Central Hall Westminster include the Netflix Wednesday Season 2 Global Premiere, The Late Late Show with James Corden, and the Burberry Fashion Show, reflecting our reputation for delivering memorable experiences in a unique and historic setting.
CHW Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church’s ethics, and our vision is to be a leading venue blending modern day functionality with a rich heritage. A place people are proud to work, where integrity, caring, collaboration, and innovation shape our decisions and actions.
We are looking for a commercially focused Sales Account Executive to join our sales team, who will convert enquiries into confirmed business, grow revenue from existing accounts, and develop relationships with new clients.
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The Role
You will manage enquiries from initial contact through to confirmation, providing a professional and responsive service. Working across corporate, charity, agency, and private event markets, you will secure events ranging from small meetings to large-scale conferences, graduations, and concerts.
Key Responsibilities Include
- Managing enquiries for events of 2 to 2,000+ attendees
- Preparing proposals and quotations
- Conducting venue site visits and client meetings
- Converting enquiries into confirmed business
- Building relationships with new and existing clients
- Managing and developing key accounts
- Working with colleagues and service partners to maximise revenue
- Applying commercial judgement to pricing and yield management
- Monitoring enquiries through our venue management system
- Representing Central Hall Westminster at industry events
- Identifying market trends and growth opportunities
About You
You will have experience in venue, conference, event, or hotel sales, or a similar commercial role within the hospitality or events sector. You will enjoy winning business, building client relationships, and providing excellent service.
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You Will Bring
- A proven track record of converting enquiries into business
- Experience managing accounts and building lasting relationships
- Strong communication, presentation, and negotiation skills
- Excellent customer service and attention to detail
- Strong organisational and time management skills
- Good commercial awareness and numerical ability
- The ability to manage multiple priorities
Experience selling within a unique, conference, or heritage venue and knowledge of foreign languages would be advantageous.
Benefits
As a member of our team, you will have access to a range of benefits, including:
- Private medical insurance
- Generous pension
- 25 days of annual leave + bank holidays and paid birthday leave
- Enhanced family leave
- Life assurance
- Group income protection
- Enhanced sick leave
- Employee Assistance Programme
- 2 additional paid volunteering days each year
- 50% discount at our in-house café and discounts to food and shopping places in the local area.
- Season ticket loan
- Staff referral bonus
We welcome applications from candidates with a variety of backgrounds, skills, and abilities. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.
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