Sales Account Executive - Manchester United

Key Responsibilities

Sales & Revenue Generation

• Drive revenue through outbound sales efforts, including cold calls, virtual presentations, in-person meetings, and networking events.
• Sell premium hospitality packages to individuals, businesses, and community organisations.
• Upsell and cross-sell existing customers by identifying additional revenue opportunities.
• Meet or exceed assigned ticket sales, and revenue goals.

Prospecting & Relationship Building

• Maintain daily outreach goals using provided lead lists while generating new leads through referrals, networking, social selling, and community involvement.
• Build strong, long-term relationships with clients through proactive communication, personalised service, and value-driven interactions.
• Attend local events, games, and networking functions to support relationship-building and client engagement.

Client Service & Retention

• Provide best-in-class service to all current and prospective clients, responding promptly to inquiries and requests.
• Manage and retain existing accounts by keeping in regular contact with clients.

Collaboration & Reporting

• Work closely with marketing and events teams to develop and execute group sales campaigns and promotional initiatives.
• Accurately maintain records of leads, prospects, sales activities, and account information in the CRM system (e.g., Salesforce or equivalent).
• Contribute to a competitive and collaborative team culture by participating in meetings, trainings, and knowledge sharing.

Match Day & Event Support

• Serve as a frontline representative on match days, managing client experiences, hosting events, and resolving issues.
• Travel to client venues across the UK, including some out-of-hours and weekend commitments, to support operations and provide on-site client service.
• Assist client ticket and operations with event-day responsibilities as needed.

Additional Duties

• Stay informed on industry trends, team initiatives, and local market dynamics.
• Other duties as assigned by Management.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Sports Management, Marketing, or a related field preferred.
• 2+ years of professional sales experience, preferably in sports, entertainment, or hospitality.
• Proven track record in B2B sales, group sales, or premium ticketing preferred.
• Experience with CRM systems (Salesforce, Microsoft CRM) and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Skills & Abilities

• Goal-oriented with a proactive, self-motivated mindset.
• Outstanding interpersonal and communication skills—written, verbal, and presentation.
• Comfortable presenting to and building relationships with corporate decision-makers and high-profile clients.
• Strong organisational skills with the ability to prioritise, multitask, and thrive in a fast-paced, high-pressure environment.
• Team-first attitude with high emotional intelligence and problem-solving capabilities.
• Flexible and adaptable to work evenings, weekends, and holidays as required. Ability to lift up to 20 lbs and travel occasionally for meetings or events.

WORKING CONDITIONS

• Environment: Primarily based at Old Trafford in Manchester with frequent attendance at athletic events, community engagements, and client meetings.
• Travel: Minimal but may be required for special events or out-of-office appointments.
• Schedule: Includes evenings, weekends, and holidays, especially during sports seasons and major events.
• Compensation: Salary: £35,000-£40,000 per annum, plus a healthy commission scheme.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.