The Knowledge Academy
Sales Account Manager
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Company Description
The Knowledge Academy is a global training provider offering high-quality, accredited courses across project management, IT, business analysis, leadership, digital marketing, and other professional domains. Since 2009, the organization has delivered flexible learning solutions in more than 190 countries through classroom, live online, and on-demand formats.
Partnering with leading certification bodies such as Microsoft, AXELOS, APMG, and PeopleCert, The Knowledge Academy ensures globally recognized credentials and industry-relevant content. Its experienced instructors focus on practical application and real-world insights, supporting both individuals and organizations in upskilling. The company is committed to continuous learning, providing post-course support and maintaining strong client relationships backed by positive feedback and reviews.
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Role Description
The Sales Account Manager is a full-time, on-site role based in Bracknell, focused on driving revenue growth and building long-term client relationships.
Responsibilities
- Managing a portfolio of accounts
- Identifying client training needs
- Presenting suitable course solutions
- Following up on inquiries and leads
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Key Tasks
- Conducting outbound and inbound sales calls
- Preparing quotations
- Negotiating terms
- Closing sales in line with targets
Other Duties
- Ensuring high levels of customer satisfaction by providing responsive service
- Coordinating with internal teams to schedule courses
- Maintaining accurate records in CRM systems
- Monitoring market trends and competitor offerings to support continuous improvement in sales strategies
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