Customer engagement

• Map out, Engage, maintain and influence a network of decision makers and influencers within the Channel partners you manage to generate long term relationships that can be converted to a tangible future sales opportunity.
• Attend Channel Partner meetings, growing personal profile and connections across the organisation.
• Act as a window into RM as a point of escalation for the channel partner.

Pipeline management & forecasting

• Deliver against targets through pipeline management within RM’s CRM.
• Track pipeline and ensure coverage against target.
• Ensure appropriate regular contact with all opportunities and the account in general.
• Identify and mitigate risks within the Channel pipeline – both new business and existing.
• Prioritise opportunities and the time allocated to them.
• Accurately forecast opportunities through providing a monthly commit during regular meetings with your channel Sales leadership.

Improvement focus

• Work closely with your Sales colleagues to share best practice and help each other improve win rates.
• Identify any solutions gaps/requirements that RM needs to address to be successful in any given initiative and support the Business in bringing this to life in bids and customer engagements.
• Work with marketing and product management colleagues to develop a replicable bank of sales assets and case studies to engage / influence the market with, in terms of RM’s capability.

Experience

Skills and Experience

You will have proven experience of:

• Selling & managing accounts delivering complex, strategic solutions into the Channel and public sector, ideally in the IT and business process outsourcing sectors.
• Working in and leading matrixed sales and bid teams, involving different specialists.
• Business development success at an account level, through both structured (e.g. bid and tender) and unstructured sales processes.
• Building strategic relationships at an Executive/Director level.

You will be:

• Self-motivated, target-driven, and able to work independently.
• A strong strategic thinker and account planner, able to analyse complex market dynamics and requirements, and develop a coherent and compelling response.
• Analytical, able to understand both RM’s business drivers, solutions and delivery, and customers’ key drivers and their impact on solution design, and how these are brought together effectively, under effective commercial contract.
• Self-motivated and highly organised, able to operate within a complex environment.
• Someone who acts with initiative, able to find a creative approach to solving customer problems and finding channel to market.
• A great communicator, able to engage with and influence external and internal stakeholders of different levels, articulate complexity in a clear and straightforward manner, negotiate effectively, and present compellingly.
• Proficient in using CRM systems.

You will have:

• Building relationships at an Executive/Director level within the channel partner.
• A full UK driving licence, and a willingness to travel.
• Passion for working with the Education sector and selling through partners.
• A flexible can-do attitude, with a willingness and ability to adapt within the role.
• A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done.

What’s in it for you?

At RM we have My Work Blend @RM which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.

RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.

Unfortunately, we are unable to offer visa sponsorship for this role.