Here at Avanos Medical, we passionately believe in three things:

Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;

Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;

Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market our recognized brands in more than 90 countries. For more information, visit www.avanos.com.

JOB DETAILS

KEY OBJECTIVES/PURPOSE OF THE ROLE

• Delivery of sales targets and other marketing plan related objectives.
• Identifying and targeting key accounts, building customer relationships.
• Promoting the products per the Company strategy, making selling propositions and closing the deal.
• Providing training and aftercare service to customers that use any of the Avanos Specialty Nutrition Systems range of products.
• Collecting and reporting customer requirements, activity, and information.
• Continuing to validate and update relevant information which is central to the Account Management Process.

Job Responsibilities

• Achieve the sales goals set for territory.
• Use the Key Account Management Process to identify the individual Key Account Customers with whom they are going to work in line with marketing strategy.
• Develop individual plans and selling strategies for each of their Key Account Customers and/or Accounts.
• Build professional value relationships with the identified customers so that they will view Avanos as the true partner in meeting patient needs.
• Promote to customers the designated Avanos products, helping customers understand their superior value relative to the competition.
• Work with customers to identify partnership opportunities in the form of programmes, educational initiatives etc.
• To work closely with clinical trainer to ensure high quality and timely training on Avanos products.
• Fulfil customer requests for information and/or expertise by co-ordinating with the appropriate resources within the team e.g. supplying literature, providing training, product knowledge etc.
• Serve as a primary contact for customers to service their needs after the initial relationship has been established and continually meet with targeted customers to maintain a current understanding of their needs and expectations.
• Complete administrative requirements and comply with guidelines and policies as set forth by the immediate their manager and Company as a whole.
• Attend meetings and training sessions as designated by the management team.
• Report any adverse events, including product failures to regulatory as per company procedures.
• To comply with all UK regulatory guidelines and company SOPs.