Customer engagement

• Map out, engage, maintain, and influence a network of prospective decision makers and influencers within trusts to generate long term relationships that can be converted to a tangible future sales opportunity.
• Attend customer/prospect meetings, growing personal profile and connections across each trust.
• Act as a window into RM as a point of escalation for the customer/prospect.
• Grow and maintain a network of contacts across the trust schools.

Pipeline management & forecasting

• Deliver against targets through pipeline management within RM’s CRM.
• Track pipeline and ensure coverage against target.
• Ensure appropriate regular contact with all opportunities.
• Identify and mitigate risks within pipeline.
• Prioritise opportunities and the time allocated to them.
• Accurately forecast opportunities through providing a monthly commit during regular meetings with your Sales leadership.

Improvement focus

• Work closely with your Sales colleagues to glean best practice and to obtain improving win rates.
• Identify any solutions gaps/requirements that RM needs to address to be successful in any given initiative and support the Business in bringing this to life in bids and customer engagements.
• Work with marketing and product management colleagues to develop a replicable bank of sales assets and case studies to engage / influence the market with, in terms of RM’s capability.
• Support the Business by driving and owning successful applications to new frameworks for markets we may wish to target.

The role and its responsibilities can be expected to evolve across time.

Skills and Experience

You will have proven experience of:

• B2B sales, with a strong track record, and ideally experience in the education or technology sectors.
• Engaging with stakeholders and decision-makers in schools & trusts.
• Working with matrixed sales and bid teams, involving different specialists.

You will be:

• Self-motivated, target-driven, and able to work independently.
• A tactical thinker and account planner, able to analyse customer requirements and market dynamics, and develop a coherent and compelling response.
• Analytical, able to understand both RM’s business drivers, solutions, and delivery, and customers’ key drivers and their impact on solution design, and how these are brought together effectively, under effective commercial contract.
• Self-motivated and highly organised, able to operate within a complex environment.
• Someone who acts with initiative, able to find a creative approach to solving customer problems but also willing to ask for help and take input.
• A good communicator, able to engage with and influence external and internal stakeholders of different levels, articulate complexity in a clear and straightforward manner, negotiate, and present compellingly.
• Proficient in using CRM systems.

You will have:

• The ability to build relationships at a senior level within the trust/schools.
• A full UK driving licence, and a willingness to travel.
• Passion for working with the Education sector.
• A flexible can-do attitude, with a willingness and ability to adapt within the role.
• A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done.

What’s in it for you?

At RM we have My Work Blend @RM which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres, or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.

RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance, and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.

Unfortunately, we are unable to offer visa sponsorship for this role.