Sales Administrator

About the Role

Lynx Dry Cleaning Supplies supply a vast array of ever-growing product lines to the Laundry & Dry Cleaning, Bridal & Textile Industry. We are looking for a Sales Office Administrator to join our Sales & Admin Team.

To be successful in this role, you will need to be highly organised; be able to confidently communicate with customers and colleagues via email and verbally; be able to multitask and cope under pressure, whilst prioritising workload; and most importantly to have a positive and friendly attitude within the sales office.

Day-to-Day Duties

As a Sales Office Administrator, your day-to-day duties will include but not limited to:

• Being first point of contact for all customer queries, answering calls and emails in a timely and professional manner.
• Raising quotations and processing orders.
• Dealing with courier enquiries, tracking deliveries and arranging returns.
• Offering support to management when required.
• Answering telephone calls and taking orders.
• Handling general office tasks, such as filing, setting up for meetings.
• Screening phone calls and routing callers to the appropriate person.
• Using computers to take orders, book couriers, and conduct research.
• Communicate with warehouse and drivers.
• Deal with customer returns and queries.
• Greet and assist visitors.
• Maintain polite and professional communication via phone and email.
• Anticipate the needs of our customers to ensure a seamless transaction.