Job Details

Job Location: LEIGH ON SEA, Essex SS9 5PR

Position Type: Full Time

Job Shift: Any

Job Category: Non DOT - Safety Sensitive Position

JOB SUMMARY:

The Sales Administrator will support order processing, stock management, and coordination between internal teams, suppliers, and clients. They will assist the Sales and MRO Manager in building strong client relationships, driving revenue, and helping exceed monthly targets. The role also involves handling purchasing requests and keeping progress reports up to date.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Manage and process customer orders, ensuring timely and accuracy in order entry.
• Serve as a point of contact for customers, addressing enquiries, resolving issues, and providing product information.
• Maintain accurate records of sales activities, customer interactions, and inventory levels using Quantum.
• Generate sales reports and analyse data to assist in strategic decision-making and performance tracking.
• Work closely with the sales team and other departments to coordinate efforts and streamline processes.
• Support for the Business Process Improvement project.
• Ensure the timely and accurate supply of the above to support customer requirements.
• Internal interaction with MRO Customer Services, Sales, Purchasing, Accounts, Stores, Logistics & Engineering/Warranty as necessary to accomplish objectives/duties effectively.
• Working with logistics companies and authorities to ensure import/export and customs clearance are transacted correctly and delays are minimized.
• Supporting the ongoing project to optimize business processes and use of Quantum with the goal of making the efficiency gains and reduction of manual processing.
• Processing orders, coordinating their fulfilment internally, with third party suppliers and with clients.
• Maintaining stock levels.
• Liaising with the Sales team, clients, and workshops.
• Assist in the generation of revenue and exceeding attainable monthly target.
• Assisting the MRO & Sales Manager in developing loyal and long-lasting client relationships through personal attention and follow-up.
• Keeping up to date with ongoing progress reports.
• Assisting the Sales Manager with incoming purchasing requests.