Jo Holdsworth Recruitment Ltd.
Sales Administrator
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We’re working with a successful, growing family-run business on the outskirts of Leeds who are looking for a Sales Administrator to join their friendly team. This is a varied role where you’ll work closely with a team of Account Managers, supporting them with day-to-day administration while also being a key point of contact for customers.
The Role
You’ll be working in a busy, customer-focused environment, handling a high volume of enquiries and ensuring orders are processed accurately and efficiently.
Your Responsibilities Will Include:
- Processing customer orders accurately using internal systems
- Preparing shipping and carrier documentation
- Handling a high volume of inbound calls and customer enquiries
- Managing sales and customer service emails
- Supporting with customer queries and resolving issues where possible
- Providing day-to-day administrative support to the Account Management team
- Monitoring and helping to improve online customer reviews
- Checking retailer websites and reporting any errors or inconsistencies
- Supporting the wider sales team with general administration
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About You
We’re looking for someone who is organised, confident and customer-focused, with previous administration experience and a great telephone manner.
You’ll ideally have:
- Previous experience in an administrative role, ideally within a busy customer or sales environment
- Experience handling a high volume of inbound calls
- Excellent written and verbal communication skills
- A confident and professional telephone manner
- Experience dealing with customers and providing a high level of service
- Previous experience processing orders and/or supporting a sales or account management team
- Strong attention to detail and accuracy
- The ability to prioritise and manage multiple tasks in a fast-paced environment
- Good knowledge of Microsoft Office
- A proactive attitude and willingness to learn
- A friendly and approachable personality with the ability to build strong working relationships
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What's on Offer?
- Up to 27,000 salary, depending on experience
- Office-based role on the outskirts of Leeds
- Friendly and supportive working environment
- Stable position within a growing, family-run business
- Varied role with plenty of responsibility
- Opportunity to work alongside and support an experienced Account Management team
- A great opportunity for someone looking to develop their career within sales administration
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.
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