Bespoke Trade Group
Sales Administrator
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Job Title: Sales Administrator – Double Glazing Industry
Location: Derby
Pay Structure: £18k + commission (full time)
Reports To: Sales Manager / Team Leader
Company Overview:
Bespoke Trade Group is a leading manufacturer and provider of high-quality double glazing solutions, committed to offering energy-efficient, durable, and aesthetically pleasing window and door solutions for residential and commercial properties. We pride ourselves on delivering exceptional customer service and helping homeowners enhance the comfort, security, and value of their properties.
Job Description:
We are looking for an enthusiastic and self-motivated Sales Administrator to join our growing team. As a Sales Admin in the Double Glazing Industry, you will be responsible for generating leads, engaging potential customers, and setting up appointments for our sales team. This is a customer-focused role that involves both inbound and outbound calling, so excellent communication skills and a positive attitude are a must.
Key Responsibilities:
- Outbound Calls: Conduct high-quality outbound calls to potential customers, introducing our double glazing products and services.
- Lead Generation: Identify and qualify leads through phone conversations, ensuring they are a good fit for our services.
- Appointment Setting: Schedule appointments for our sales team to conduct in-home consultations and provide quotes.
- Customer Engagement: Maintain a positive and professional demeanor during every customer interaction to build rapport and trust.
- Product Knowledge: Understand and effectively communicate the benefits of our double glazing products and services, including energy efficiency, security, and aesthetic improvements.
- CRM Management: Input and update customer information and lead details into our CRM system to track progress and follow up as needed.
- Performance Targets: Meet or exceed weekly/monthly targets for calls made, appointments set, and leads generated.
- Follow-ups: Conduct follow-up calls to nurture leads, answer questions, and provide additional information as needed.
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Requirements:
- Experience: Previous telemarketing, sales or customer service experience preferred. Experience in the home improvement or double glazing industry is a plus.
- Communication Skills: Strong verbal communication skills, with the ability to speak clearly and persuasively.
- Sales Skills: Comfortable with making cold calls and handling objections in a friendly and professional manner.
- Customer-Focused: Ability to build rapport with potential customers and provide excellent customer service.
- Tech-Savvy: Comfortable using CRM software, Microsoft Office, and other relevant tools.
- Goal-Oriented: Proven ability to meet or exceed sales targets or KPIs.
- Team Player: Ability to work well within a team environment and collaborate with sales representatives.
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Benefits:
- Competitive Pay with performance-based incentives/commission.
- Training: Receive product training and sales support to ensure your success.
- Career Growth: Opportunities for advancement within the company as we expand.
- Flexible Working Hours: Part time, full time, day shifts and weekend availability.
- Work Environment: Join a dynamic, supportive, and friendly team.
How to Apply:
If you're passionate about sales and helping customers improve their homes, we'd love to hear from you! Please send your CV and a brief cover letter outlining why you’d be a great fit for the role to Hiring@Bespoketradegroup.co.uk.
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