Azelis
Sales Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Purpose
This role interacts with both Commercial and Operational Teams, working closely with commercial assistants and supply chain administrators. Responsible for processing customer sales orders, and managing the process through to delivery, ensuring customer satisfaction and loyalty through operational expertise.
Main Accountabilities
- Ensure compliance with all QA and SHE requirements, procedures, and working instructions in order to maintain high service standards and quality of Data Management
- Process sales order reviews in the Azelis ERP system. Advise Commercial Assistant of any deviations (price issues, delivery dates, etc.). Request order release to Credit Control. Send order acknowledgements and confirmations to Customers. Follow-up open orders and ensure proper daily update of backorder lines.
- Master ERP functionality linked to order handling to provide the best quality of service to customers to improve operational efficiency.
- Liaise with the Commercial Assistant to tackle any blocking point (data issue, shortages, claims, credit limits, and overdues) which would prevent/delay customer deliveries.
- Liaise with Supply Chain Coordinators to ensure the proper life cycle of the order (delivery date, order closing).
- Review amendments and non-conformances daily, together with the Commercial Assistant, Supply Chain Administrator, and Warehouse.
- Raise credit notes/reinvoicing.
- Provide feedback to the Commercial Assistant to allow closing of non-conformances in CRM.
- Ensure information flow to other team members. Provide regular feedback to Key Users to enable operational excellence, efficiency, and effectiveness.
- Develop expertise in all processes and work instructions and support development of best practice.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
KPI’s
- Customer satisfaction (feedback on spot orders and surveys)
- Number of orders processed in AX
- Updated backorder lines
- Punctuality of credit notes generation
- Credit notes linked to self-mistakes
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Responsibilities
- Monitor and manage open orders and ensure daily update of back order lines
- Provide cover for the Sales Administration team as required
Experience, Skills & Education
- Operational experience in Supply Chain
- Ability to influence and achieve results through others
- Ability to liaise with people at all levels both internally and externally
- Good knowledge of English
- Advanced user of various IT tools & ERP systems
- Passionate about achieving goals/targets
- High service level standards
- Understanding of customer and market dynamics and requirements
- Excellent organizational skills
- Team player but with the ability to work independently
- Ability to adapt to new & changing requirements and a flexible approach to working under pressure
- Strong communication skills
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location