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Sales Administrator Apprentice
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Job Opportunity at Goodwills Legal Services Limited
Goodwills Legal Services Limited, based in Bedford, is seeking an organized, professional, and customer-focused Sales Administrator to join their expanding Estate Planning Team. This is an excellent opportunity for someone who wants to begin a long-term career within a successful and growing organization.
About the Company
Goodwills Legal Services Limited has over 20 years of experience providing trusted estate planning services across England and Wales. They work directly with clients and alongside financial advisers, mortgage brokers, and estate planning professionals to deliver tailored advice and professionally drafted legal documents.
Their experienced team is committed to clear, personalized guidance, never a one-size-fits-all approach. With fully insured services, high ethical standards, and access to a wider range of legal services through their sister company, Premier Solicitors, they provide reliable, cost-effective estate planning solutions with complete peace of mind.
Role Responsibilities
The successful candidate will play an important role in supporting both consultants and clients throughout the estate planning process, ensuring that every client receives a high standard of service from their initial enquiry through to the completion of their case.
Key responsibilities include:
- Providing administrative support to the Sales Team
- Responding to client enquiries by telephone, email, and online
- Preparing client documentation, correspondence, and new instructions for processing
- Maintaining accurate client records and updating information within the company's CRM system, including matching client payments
- Working closely with clients and colleagues across different departments to help ensure that cases progress smoothly
- Monitoring outstanding documentation and following up with clients when required
- Assisting with the efficient processing of work
- Producing reports and supporting sales and processing performance monitoring
- Completing administrative tasks accurately while following company procedures and compliance requirements
- Providing general administrative support to the wider business
- Working alongside senior management to help introduce and improve business processes where needed
- Ensuring that marketing, sales, and training materials are well organized and maintained
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Career Progression
This position offers genuine opportunities for career progression, with the potential to develop into either the Sales Team or the Legal Team, depending on individual performance, skills, and the needs of the business.
Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: BEDFORD COLLEGE
Training course: Business administrator (level 3)
Course contents:
- Skilled in the use of multiple IT packages and systems relevant to the organization
- Produces accurate records and documents including emails, letters, files, payments, reports, and proposals
- Exercises proactivity and good judgement
- Demonstrates good communication skills
- Completes tasks to a high standard
- Takes responsibility for initiating and completing tasks, manages priorities, and time to meet deadlines
- Uses relevant project management principles and tools to scope, plan, monitor, and report
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Training schedule:
- Level 3 Business Administration
- Level 2 Functional Skills English and maths
Essential qualifications:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Location:
Goodwills are conveniently located with excellent public transport links. Free on-site parking is available for employees, including at weekends.
Recruitment Process
Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process.
Only candidates who have fully completed the application will be considered and please be aware that the closing date is subject to change without prior notice.
Contact Information
For more information about this apprenticeship, please contact:
Goodwills Legal Services Ltd
The contact for this apprenticeship is:
BEDFORD COLLEGE
Ramona Stevens
01234 291000
Additional Information:
On successful completion of the apprenticeship, the successful candidate will have the opportunity to progress within the company both in terms of position and pay, this includes joining other departments within the firm. Additionally, the successful candidate could undertake further qualifications.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
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