Via
Sales Administrator
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Salary: £26,000–£27,000 per year
Location: East London, E1
Working arrangement: On-site
Full-time | Permanent
About the opportunity
Via is supporting an established fashion and apparel business to recruit a Sales Administrator to join its London team.
This is a great opportunity for someone who is organised, detail-focused and interested in building a career within the fashion industry. You'll support Account Managers and the wider Sales team with everything from processing customer orders and preparing sales documents to tracking deliveries and communicating with internal teams.
Previous fashion industry experience isn't essential. We're interested in candidates with strong administration and communication skills, as well as graduates from fashion, textiles, buying, merchandising or related courses looking for their first commercial role.
What you'll be doing
- Provide day-to-day administrative support to Account Managers and the Sales team
- Process and manage customer orders accurately
- Prepare order confirmations, costing sheets and other sales documents
- Track orders through the process and help ensure deadlines are met
- Liaise with design, technical and other internal teams
- Keep customers and colleagues updated on order progress
- Follow up on approvals, product fit comments and costings
- Maintain accurate customer and order information
- Support Account Managers with information needed for customer meetings and requests
- Conduct basic market, customer and competitor research
- Help coordinate multiple orders and priorities in a fast-paced environment
- Use Excel and internal systems to maintain accurate records
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What we're looking for
We're looking for someone who is organised, proactive and has a genuine interest in fashion and products.
You'll ideally have:
- Some experience in administration, sales support, customer service, retail, merchandising or another fast-paced environment
- Strong organisation and attention to detail
- Excellent written and verbal communication skills
- Confidence working with different teams and managing multiple priorities
- Good Microsoft Office skills, particularly Excel
- A proactive approach and confidence using your own initiative
- The ability to work accurately while managing a busy workload
- A genuine interest in fashion, clothing or consumer products
- A good eye for product and detail
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Previous office or fashion industry experience isn't essential. Candidates at the beginning of their careers are encouraged to apply.
A degree or qualification in Fashion, Fashion Business, Textiles, Buying & Merchandising, Fashion Management or a related subject would be particularly relevant, but isn't required.
Experience with Product Lifecycle Management (PLM) software would be useful but isn't essential.
Why apply?
- £26,000–£27,000 salary
- Opportunity to start or develop your career within the fashion industry
- Work closely with Sales, Account Management, Design and Technical teams
- Gain hands-on experience across customer accounts and the product lifecycle
- Early finish on Fridays
- 20 days' annual leave plus bank holidays
- Company pension scheme
- Reward and recognition programme
- Long-service awards
- Discounted sample sales
- Regular team and company social events
- Fresh fruit provided twice a week
- Opportunity to build experience that could lead into Account Management, Sales, Buying, Merchandising or other commercial fashion roles
If you're organised, commercially minded and passionate about fashion, we'd like to hear from you.
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