Pineapple Recruitment Ltd
Sales Administrator Supervisor
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Pineapple Recruitment has been exclusively appointed by an established, high-performing company in Hereford to help them find a talented Sales Administration Supervisor.
As the business continues to grow, they are creating this brand-new position to act as the crucial link between sales, purchasing, and production. If you have a background in sales administration or customer service within a manufacturing environment and are looking for a genuine step up into leadership, this is an incredible spot to make your mark.
You won't just be managing orders; you'll be leading a supportive team, shaping workflow efficiencies, and ensuring customers get a top-tier experience from quote to delivery.
Key Responsibilities
- Team Leadership: Supervise and mentor a dedicated team of sales administrators, managing workloads, performance, and day-to-day team coordination.
- Sales & Order Coordination: Prepare accurate customer quotations, proactively follow up on enquiries, and oversee end-to-end sales order processing.
- Supply Chain & Purchasing: Manage the purchasing of core materials and sub-contracted services, keeping a close eye on supplier performance and lead times.
- Operations Link: Liaise closely with internal production teams to monitor order progress, balance production schedules, and troubleshoot potential lead-time delays.
- Stock & ERP Systems: Maintain system data integrity using business ERP software, tracking inventory levels and monitoring consumption of key components.
- Reporting & KPIs: Track departmental performance metrics, lead regular progress reviews, and use data insights to keep improving team workflows.
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What We're Looking For
- Background: Proven experience in sales administration, commercial coordination, or customer support within manufacturing or engineering.
- Leadership Experience: Experience supervising, mentoring, or leading a small team.
- System Savvy: Good experience with ERP software systems and Microsoft Office applications.
- Cross-Departmental Skills: Natural communicator who thrives on connecting sales, purchasing, and operations teams.
- Attributes: Highly organised, detail-driven, and calm under pressure in a fast-paced setting.
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Package & Benefits
- Salary: £35,000 – £40,000 per annum (dependent on experience)
- Growth Potential: A newly created post designed to grow alongside the business, offering fantastic long-term potential.
- Workplace: On-site working environment with a welcoming team in Hereford.
- Annual Leave: 25 Days + Bank Holidays
- Long Weekends: Early finish on a Friday
Interested? Please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client, acting as a Preferred Recruitment Agency on an exclusive basis.
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