Sales Administrator

Location: Hybrid - 2 Days in Office | Crewe
Job Type: Full-Time | Permanent

The Opportunity

We are looking for a proactive and organised Sales Administrator to join a growing commercial team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment supporting both customers and internal sales teams.

The successful candidate will play a key role in ensuring the smooth running of the sales process, maintaining accurate customer records, processing orders and documentation, and providing exceptional support to customers throughout their journey.

Key Responsibilities

• Provide day-to-day administrative support to the Sales team.
• Process customer orders, documentation, and sales requests accurately and efficiently.
• Maintain up-to-date customer records using the company's CRM system.
• Act as a key point of contact for customer enquiries via phone and email.
• Support the onboarding of new customers and ensure all required documentation is completed.
• Coordinate with internal departments to ensure customer requirements are met.
• Prepare reports and update internal trackers as required.
• Assist with quotations, sales administration, and customer follow-up activities.
• Help organise customer meetings and maintain regular communication with key accounts.
• Ensure all customer information is accurate and compliant with company processes.
• Provide administrative support to other departments during busy periods where required.