Sales Adviser

Role Overview

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.

Responsibilities

• Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitors.
• Have a thorough understanding of our product and pricing.
• Effective lead follow-up skills to convert enquiries to site visits.
• Utilise our Sales methodology, schemes, and incentives effectively to close a sale.
• Achieve sales targets in line with business requirements.

Requirements

To be successful in the role, we are looking for:

• Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain Company reputation.
• Thrives on challenge, is resilient, and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions, and technology.
• Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
• Embraces change and explores new ways of working to help the continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self-starter who works effectively without direct management.
• Excellent communication skills.
• IT literate.
• Flexible with working pattern, must be able to work weekends and bank holidays.
• Flexible with travel, sometimes at short notice.
• Holds full driving license and has use of a vehicle for business travel.