Autoparts
Sales Advisor
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Company Description
Autoparts (South Wales) Ltd, established in 1962, has grown from a small battery delivery operation into a trusted automotive parts and accessories business. Guided by the philosophy of putting customers first, the company has built a strong reputation for offering quality branded car parts, accessories, and paints at competitive prices. Now in its third generation of ownership, Autoparts continues to provide the personal, customer-focused service on which it was founded. The company’s long history and commitment to service make it a stable and supportive environment for team members.
Role Description
The Sales Advisor role is a full-time, on-site position based in Cardiff. The Sales Advisor will assist customers in selecting the right car parts, accessories, and paints, providing product information and recommendations tailored to their needs. Daily responsibilities include:
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- Serving customers at the counter and over the phone
- Processing orders
- Handling payments
- Ensuring accurate stock checks and product displays
- Maintaining a clean and organized sales area
- Supporting promotional activities
- Collaborating with colleagues to meet sales and customer service targets
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The Sales Advisor will contribute to a positive team environment and uphold the company’s customer-first values.
Qualifications
- Customer Service and Interpersonal Skills: To build rapport and provide a high-quality experience.
- Communication Skills: To explain product features, handle enquiries, and support team collaboration.
- Sales Skills: To identify customer needs, recommend suitable products, and help achieve sales targets.
- Training Capabilities: To learn product ranges quickly and support the development of new team members.
- Basic Knowledge of Car Parts: Or a willingness to learn automotive products.
- Work on-site in Cardiff: In a fast-paced retail environment.
- Strong Attention to Detail, Numeracy Skills: And comfort using point-of-sale systems.
- Previous Experience in Retail, Automotive, or Trade Counter Sales: Is an advantage but not essential.
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