Dunster House
Sales Advisor
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Who We Are
Established in 1994, Dunster House Ltd is a proud, family-run business that’s continuing to grow and evolve. This year alone, we’ve expanded even further — opening four new sites and now employing over 700 amazing people across 15 locations across the UK.
For more than 30 years, we’ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we’re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way.
To find out more about Dunster House Ltd, visit our website.
The Role
This job is based out of our Bedford HQ – MK41 0LF and delivers excellent customer service while identifying sales opportunities to achieve individual and team targets.
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Role Overview
- Engage with customers to assess their needs and recommend appropriate products or services.
- Deliver excellent customer service, ensuring a positive customer experience throughout the sales process.
- Drive sales through upselling and cross-selling based on customer needs and preferences.
- Manage and update the customer pipeline using CRM tools or internal systems.
- Meet or exceed individual and team sales targets and KPIs.
- Stay up to date on product knowledge, industry trends, and competitor offerings.
- Handle customer queries, objections, and complaints in a professional and solutions-focused manner.
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Requirements
- Experience of working within a target orientated/sales role
- Strong communication skills
- Ability to work as part of a team
- Time management and organisation
- Ability to work under pressure
What We Offer
- Opening hours are 08.30 – 20.00, working on average 40 hours per week, less if working a weekend, working 5 days out of 7 on an early or late start.
- Competitive starting salary with uncapped commission following 3-month training period
- 29 days holiday including bank holidays
- Referral Programme
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