Alfred Homes Ltd
Sales Advisor
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New Homes Sales Advisor (Part-Time)
We are seeking an experienced and motivated New Homes Sales Advisor to join our team on a part-time basis, including weekend working, across our show homes in the Winchester area.
Alfred Homes is delivering exceptional homes and thriving communities throughout Winchester and the wider Hampshire region. Renowned for our quality, design excellence, and craftsmanship, we are passionate about creating outstanding places for people to live. These values are at the heart of everything we do, and we are looking for someone who shares our commitment to excellence and customer satisfaction.
Previous new homes sales experience would be advantageous; however, we would also welcome applications from individuals with a strong background in estate agency sales.
Key Responsibilities
- Welcome and engage prospective purchasers, providing expert guidance throughout the home-buying journey.
- Convert enquiries into reservations.
- Deliver an exceptional customer experience, ensuring all interactions are professional, responsive, and customer-focused.
- Maintain accurate and up-to-date records of enquiries and customer communications using CRM systems.
- Support marketing initiatives through effective lead management and timely follow-up of enquiries.
- Conduct viewings and confidently present the features, benefits, and lifestyle opportunities offered by each development.
- Monitor sales activity, customer feedback, and local market trends, providing regular updates and insights.
- Ensure compliance with company policies, industry regulations, and health and safety requirements.
- Maintain the show home and sales environment to the highest presentation standards at all times.
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Customer Service Responsibilities
- Provide clear, timely, and accurate communication to customers throughout their purchasing journey.
- Handle customer enquiries and resolve issues professionally, ensuring a positive customer experience.
- Gather and review customer feedback to identify opportunities for continuous improvement.
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What You'll Bring
- A strong understanding of the residential property market and sales process.
- Excellent communication, negotiation, and interpersonal skills.
- Experience using CRM systems and Microsoft Office applications.
- The ability to work independently, manage priorities, and achieve sales targets.
- A positive, customer-focused approach with exceptional attention to detail.
- A full UK driving licence and access to your own vehicle.
Why Join Alfred Homes?
- Opportunity to represent a respected and award-winning housebuilder known for quality and design excellence.
- Work within a supportive, professional, and highly collaborative team environment.
- Be part of creating distinctive homes and communities across Hampshire.
- Competitive salary and commission structure.
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