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Graham Plumbers' Merchant

Sales Advisor

Dundee
£30k – £35k/yr
Posted about 19 hours ago
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Company Description

Graham Plumbers’ Merchant is part of the UK’s largest independent plumbing, heating, and bathroom merchant, supported by a network of over 320 sites. Each branch operates with genuine autonomy, allowing local teams to respond quickly to customer needs and their specific markets. The business is built on close customer relationships, detailed product knowledge, and pride in delivering practical solutions. Graham values people who take ownership, act decisively, and contribute to a culture of trust, teamwork, and flexibility. The company is growing rapidly and offers opportunities for individuals who want to develop in a dynamic, customer-focused environment.

Sales Advisor

Job Type: Full-time, Permanent
Salary: £30000-35000 + Profit Share

Location: Graham The Plumbers' Merchant, Dundee.

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Graduate Consultant — 2026 Scheme

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£35,000/yr

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Know how to run a busy trade counter with confidence?
We’re hiring a Sales Advisor at Graham, Dundee – someone who knows their stock, their customers, and how to deliver excellent service in a fast-paced merchant environment.
You’ll handle everything from quoting and upselling to re-engaging lower-spend accounts and making sure the counter runs smoothly.

About Us

We’re part of the UK’s largest independent plumbing and heating merchant group, with over 320 sites nationwide. Our sites are run with local decision-making, real ownership, and a focus on service - not red tape.

What You’ll Be Doing

  • Serving trade and cash customers on the counter
  • Building quotes and providing technical product advice
  • Supporting trade account management and re-engagement
  • Maintaining the shop floor and stock areas
  • Helping with local pricing, displays, and ordering
  • Picking and packing orders for customer deliveries
  • Creating great relationships with loyal, repeat customers

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What We’re Looking For

  • Experience in a plumbing & heating, DIY, or builders' merchant environment
  • Strong customer-facing skills and confident communication
  • Comfortable managing pricing, ordering, and in-store decision-making
  • Team-first approach and pride in a tidy, efficient counter
  • Full UK driving license

What You’ll Get

  • Profit share and competitive salary
  • Genuine autonomy and input into site operations
  • Supportive environment with real training and career progression
  • Trusted, well-established brand with strong customer relationships

Interested?

Apply now or message us directly – we’d love to hear what you can bring to the team.

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Skills

Sales
Customer Service
Technical Product Advice
Account Management
Stock Management
Quoting
Upselling
Order Picking
Order Packing
Pricing
Communication
Relationship Building

Location

Dundee, Scotland, United Kingdom

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