Stellar Global
Sales Advisor
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Sales Advisor Part Time
Role: Sales Advisor Part Time (for domestic appliances such as premium washing machines, fridges etc)
Employer: John Lewis
Stores: Bluewater and London stores (Oxford Street, Brent Cross, Peter Jones)
We Offer:
- £14.80 per hour (plus commission)
- 4 days per week: Bluewater (Sat/Sun) and 2 weekdays in London stores
- 28 hrs contract
- Assistance with travel given towards London and out of home travel
- Flexibility to cover weekdays, holidays, and sickness
- Onboarding and intensive training
About the Role
As a Sales Advisor, you will be part of a diverse and knowledgeable team of sales enthusiasts within the John Lewis store. Your primary responsibility is to be the go-to person for customers looking to add or replace ovens, washing machines, and other major domestic appliances to their homes.
Overall Purpose of the Role:
- Building a great rapport with customers
- Demonstrating the range of premium products using knowledge and expertise
- Converting interest into a sale
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Key Responsibilities:
- Serve as a valuable resource for product knowledge
- Troubleshoot usage issues
- Drive sales
- Ensure each customer feels valued and understood
- Contribute to growing opportunities for the brands in the store
About Stellar
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual, or hybrid retail experiences.
Stellar Values:
- Own It
- Be Can Do
- Work Smart
- Stay Curious
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
What We Are Looking for in a Sales Advisor:
- Prior experience in a premium customer service environment
- Professional approach, excellent communication skills
- Personable, someone who enjoys building great rapport with customers and other work colleagues
- Ability to learn and demonstrate a range of products to both consumers and colleagues
- Confident, passionate about making sales, and target-driven
- Record individual sales data report daily
- Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working, and the working area is tidied and clean, etc.)
- Problem solver who aims to find the best product/solution for the customer’s queries
- Flexibility to cover John Lewis in London (Oxford Street, Brent Cross, Peter Jones)
- Embrace Stellar Global values: Own It, Be Can Do, Work Smart, and Stay Curious
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In Return We Offer:
- £14.80 per hour plus commission
- 4 days per week permanent contract (3 months probation period)
- 28 contracted hours per week
- Working days: Sat and Sun in Bluewater, 2 weekdays in London (Peter Jones, Oxford Street, Brent Cross)
- Travel to London will be covered
- An exciting, part-time position working with a premium brand
- Full training, uniform, and kit will be provided
£14.80 - £14.80 an hour
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