Aura Flooring Limited
Sales agent - manager trade counter & warehouse
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Aura Flooring Limited — Role Descriptions
1. Commission-Based Sales Representative / Area Sales Manager
Location: Agreed sales territory across the UK
Basis: Commission-based; commission arrangements to be agreed
About Aura Flooring
Aura Flooring Limited is an independent flooring distributor supplying products from more than 140 manufacturers to fitters, contractors and retailers across the UK. Our partners include Karndean, Cormar Carpet, Quick-Step, Polyflor, Associated Weavers, Ardex, Ultra Floor, F. Ball & Co. and Wolff.
We offer nationwide delivery on palletised goods, including timed, tracked and tail-lift options. By working directly with manufacturers, we help simplify customer accounts and resolve product faults efficiently, while maintaining competitive trade-only pricing. Our 13,000 m² warehouse holds extensive stock to support fast delivery and convenient collection.
The role
We’re seeking a motivated sales representative or area sales manager to develop trade sales and build strong customer relationships within an agreed territory. You’ll introduce Aura Flooring’s products and services to fitters, contractors, retailers and other trade customers, while growing new business and supporting existing accounts.
You’ll identify customer needs, discuss suitable products, provide information and demonstrations, and support pricing and quotations. You’ll also work with Aura’s internal sales, purchasing and warehouse teams to help customers get accurate information and reliable service.
This commission-based role suits someone who is confident developing business independently, organised in managing customer relationships, and comfortable working towards sales goals.
Key responsibilities
- Identify and develop new trade customers within your agreed territory.
- Maintain and grow relationships with existing accounts.
- Present Aura Flooring’s product ranges, service options and trade offering.
- Understand customer requirements and help identify appropriate products.
- Support quotations, pricing enquiries and follow-up activity.
- Keep clear records of customer meetings, opportunities and agreed next steps.
- Work with the internal team to coordinate orders, delivery information and customer queries.
- Keep up to date with product ranges, competitor activity and local market needs.
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What you’ll bring
- Experience in sales, account management or business development.
- Strong communication and relationship-building skills.
- A confident, professional approach when meeting trade customers.
- Good organisation and the ability to manage your own schedule and follow-ups.
- An understanding of flooring, building materials or the wider construction sector, or the ability to learn product ranges quickly.
- A practical, customer-focused approach to solving problems.
- A driving licence and ability to travel within the agreed territory.
- Flooring industry experience and an established network of trade contacts would be an advantage.
2. Warehouse Manager & Trade Counter Manager
Location: Milton Keynes
Hours: Full-time, on site
About Aura Flooring
Aura Flooring Limited is an independent flooring distributor supplying products from more than 140 manufacturers to fitters, contractors and retailers across the UK. Our partners include Karndean, Cormar Carpet, Quick-Step, Polyflor, Associated Weavers, Ardex, Ultra Floor, F. Ball & Co. and Wolff.
We offer nationwide delivery on palletised goods, including timed, tracked and tail-lift options. By working directly with manufacturers, we help simplify customer accounts and resolve product faults efficiently, while maintaining competitive trade-only pricing. Our 13,000 m² warehouse holds extensive stock to support fast delivery and convenient collection.
The role
We’re looking for a senior, hands-on manager to oversee the day-to-day running of both the warehouse and trade counter. You’ll help ensure goods are received, stored, picked, packed and loaded accurately, while maintaining a welcoming and efficient service for trade customers collecting orders or visiting the counter.
You’ll coordinate daily workloads, support and guide the team, maintain stock accuracy, and make sure orders are prepared for delivery or collection on time. You’ll also work closely with sales, purchasing and agents to resolve customer and operational queries.
This role calls for someone who can lead by example, stay organised in a busy environment and balance customer service with safe, efficient warehouse operations.
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Key responsibilities
- Manage the daily operation of the warehouse and trade counter.
- Organise workloads for receiving, put-away, picking, packing, loading and collections.
- Support, guide and coordinate warehouse and counter colleagues.
- Maintain accurate stock records and help investigate discrepancies.
- Check that orders are prepared correctly and ready for dispatch or collection.
- Serve trade customers and support the handling of orders, enquiries and product information.
- Coordinate with sales, purchasing, agents and drivers to resolve operational issues.
- Maintain tidy, safe working areas and ensure health and safety procedures are followed.
- Support stock checks, reporting and improvements to day-to-day processes.
What you’ll bring
- Experience in a warehouse, distribution or trade counter environment.
- Previous supervisory or management experience, or clear experience taking responsibility for daily operations.
- Strong organisation and the ability to prioritise in a fast-paced setting.
- Good communication and customer service skills.
- Attention to detail when handling orders, stock and records.
- A safe approach to manual handling and warehouse equipment.
- Confidence using basic IT systems for order processing and stock management.
- A practical, collaborative approach and the ability to support a team.
- Flooring or building materials experience, and experience using warehouse equipment, would be an advantage.
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