Pluto Finance
Sales and CRM Coordinator
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Full time | London
About Pluto Finance
Pluto Finance is a specialist real estate lender providing development, bridging and investment finance to housebuilders, property developers and investors across the UK and Europe. Since 2011, we have lent more than £4bn and helped deliver over 15,000 new homes.
As a principal lender, we are backed by long-term institutional capital from pension funds, insurers and global financial institutions, and part-owned by the Universities Superannuation Scheme, the UK's largest private sector pension scheme. This stable backing allows us to put relationships at the heart of our business, and the majority of our development lending is with repeat borrowers.
Our team is small and growing, so your work is visible and your ideas are heard. We value curious, committed problem-solvers who act with integrity, flexibility and transparency.
Every loan starts with a conversation. Help us start more of them.
At Pluto, our deals are built on long-term relationships with housebuilders, developers and investors. This role helps create and nurture those relationships from the very first contact. You'll keep our CRM system up to date and generate new opportunities for our Origination team.
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It's a chance to build a career in real estate finance, with genuine responsibility from the start. Finance experience isn't essential. What matters is that you're ambitious, highly organised and motivated to see things through.
What You’ll Do
- Maintain accurate, up-to-date prospect and contact records in HubSpot
- Log new loan opportunities, deal status, next steps and follow-ups
- Track market activity and record which competitors funded any deal we assessed but didn't win or didn’t assess, and the reasons why
- Flag any relationships that need to be reignited, stalled deals or missed follow-ups to the relevant Lending Director
- Build and segment targeted prospect lists using CRM data, AI, competitor activity, planning permission records and historic contacts
- Oversee outreach emails
- Manage campaign sequences and track response rates to understand what's working
- Pass warm responses to the relevant stakeholder to arrange a call or meeting
What you'll bring
- A degree in real estate, finance, business administration, marketing, communications or a related field is preferred but not essential.
- Organisation and accuracy. You work carefully and are accurate with data, and you keep on top of competing priorities.
- Strong communication skills, written and verbal. You write clearly and persuasively, adapt your tone for different audiences, and build good working relationships with colleagues at all levels.
- Initiative. You are results orientated and chase updates, follow up leads and keep things moving without being asked.
- Commercial curiosity. You're interested in real estate finance, sales or CRM and marketing technology, and in how good data and outreach create new business. However, no prior experience is required.
- Comfort with technology. You're happy using AI tools. Experience with HubSpot or another CRM is useful but not essential.
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If you don't meet every requirement but feel this role is right for you, we'd still encourage you to apply.
Pluto Finance is committed to building a diverse and inclusive team. Our people are our most valued asset. We look to attract and retain a diverse team of curious, passionate problem-solvers who act with integrity, flexibility and transparency. We welcome applications from people of all backgrounds, make all appointments on merit, and are happy to discuss any adjustments you may need during the recruitment process.
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