Gordon Ramsay Restaurants

Gordon Ramsay Restaurants is the restaurant business of internationally renowned, multi-Michelin starred chef Gordon Ramsay. Gordon Ramsay Restaurants operate a string of successful restaurants and dining destinations globally from Michelin stars to relaxed all-day dining, from the UK and France to Dubai, Singapore, and the United States.

We’re looking for a talented and enthusiastic Sales & Events Coordinator

This is a fantastic opportunity for an organised, people-focused individual who thrives in a fast-paced hospitality environment and has a real passion for delivering exceptional guest experiences.

Working closely with our Sales & Events team, you’ll play an important role in coordinating enquiries, supporting event bookings, and ensuring every detail is taken care of from the initial enquiry through to the event itself.

From intimate celebrations to large-scale corporate events, you’ll be part of creating memorable experiences across some of London’s most exciting restaurants and venues, while gaining valuable experience within one of the UK’s most recognised hospitality groups.

Key Accountabilities:

• Full management and coordination of Private Dining & Events from enquiry to hand over to the restaurant to deliver the event.
• Effective account management of all designated accounts to ensure revenue is maximised and budgets are achieved.
• Main point of contact between operations and sales team.
• Ensure contracts are put in place for each event and signed and returned by clients in a timely manner.
• Ensure effective liaison with the corporate and private clients.
• Effective diary management to enable timely follow-up enquiries and completion of client contracts.
• Ensure efficient use of the CRM (Salesforce) system and ensure all enquiries are recorded on the system.
• Be proactive and identify potential opportunities to improve event and private dining revenue.
• Maintain good relationships with the restaurants to maximise revenue and optimize occupancy of event / private dining spaces.
• Support with department administration.
• Ensure all emails are responded to within a timely manner.
• Follow up on all allocated events feedback after the event in a timely manner ensuring any negative feedback is effectively handled.
• Ensure attendance at the restaurants when there is key client event / dinner taking place to ensure the event is set up as requested and the client is effectively greeted.
• Delivery of adhoc projects as requested by the Commercial Operations Director and the Account Managers.