Tiger Resourcing Group
Sales and Revenue Manager
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Sales and Revenue Manager
9 Month Fixed-Term Contract
London | Hybrid Working
The Opportunity
A leading global technology and engineering organisation is seeking an experienced Sales and Revenue Manager to support a major, high-profile programme within the UK public transport sector.
The role will take responsibility for sales operations, retail revenue, revenue assurance and associated financial controls across a complex fare collection environment.
You will oversee high-volume, multi-channel sales activity, ensuring sales and payment data is accurately captured, reconciled and reported, while maintaining strong financial controls and compliance with contractual requirements.
This is a senior role requiring a combination of revenue assurance, payments, retail operations and commercial/financial management experience.
Key Responsibilities
- Lead and manage sales operations across multiple retail channels, including ticket machines, ticket offices and wider retail networks.
- Take accountability for end-to-end revenue integrity, ensuring sales data is accurately captured, reconciled and reported.
- Oversee fare media and cash payment processes, including authorisation, settlement and transaction reconciliation.
- Manage relationships and processes involving payment services and merchant acquirers.
- Oversee the operational and financial aspects of fare media issuance and enablement, including individual and bulk encoding, fare product loading and secure distribution.
- Lead the preparation of sales, revenue, budget, forecast and variance reporting.
- Ensure accurate and timely financial information is provided to key stakeholders.
- Act as a senior commercial and revenue interface with the customer, leading discussions around sales performance, revenue assurance and financial matters.
- Maintain appropriate financial controls, audit processes and revenue assurance frameworks.
- Provide leadership across sales, retail operations and revenue functions, establishing clear processes, controls and performance measures.
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Requirements
- Bachelor’s degree or equivalent in Finance, Accounting, Business or a related discipline.
- Ideally 10+ years’ experience within retail sales, revenue, commercial management or revenue assurance in a regulated or complex operational environment.
- Strong experience managing high-volume retail transactions and multi-channel sales environments.
- Experience of revenue reconciliation and apportionment.
- Direct experience working with payment services, merchant acquirers and settlement processes.
- Demonstrable responsibility for financial risk and revenue assurance.
- Experience working with financial reporting systems, audit and assurance frameworks.
- Strong understanding of data-driven reporting and reconciliation processes.
- Excellent senior stakeholder and customer management skills, ideally including experience working with public-sector organisations or authorities.
- Ability to operate effectively within complex contractual and high-assurance environments.
- Strong leadership, communication and decision-making skills.
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