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PlusFloor

Sales Assistant

Lancaster
Posted about 24 hours ago
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Company Description

PlusFloor designs, manufactures, and supplies high-quality vinyl and carpet flooring solutions. With nearly 50 years of experience in the flooring industry, PlusFloor operates as an agile family business, working closely with trusted global partners and customers. The company places strong emphasis on building long-term relationships and delivering unparalleled service. A dedicated and friendly team supports customers from initial enquiry through to delivery, aiming to create an effortless and enjoyable experience. At PlusFloor, flooring is the product, but people and their experiences are at the heart of the business.

Role Description

The Sales Assistant is a full-time, on-site role based in Carnforth, supporting the sales team in delivering excellent customer experiences. Day-to-day responsibilities include:

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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  • Greeting and assisting customers
  • Answering product questions
  • Guiding them through the selection of vinyl and carpet flooring solutions

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The role involves:

  • Processing orders
  • Managing enquiries via phone and email
  • Maintaining accurate records
  • Coordinating with warehouse and logistics teams to ensure timely deliveries

This position works closely with colleagues across the business to provide responsive, helpful, and professional service at all times.

Qualifications

  • Strong Interpersonal Skills and Customer Service abilities to build positive relationships and provide a supportive experience.
  • Effective Communication skills, both verbal and written, to interact clearly with customers, colleagues, and partners.
  • Sales skills, including basic knowledge of sales processes and comfort in explaining product features and benefits.
  • Organization Skills to manage enquiries, orders, documentation, and showroom presentation efficiently.
  • Basic computer literacy, including familiarity with email, spreadsheets, and order-entry or CRM systems.
  • Attention to detail and accuracy when handling customer information, pricing, and product specifications.
  • Ability to work collaboratively in a team environment and adapt to a busy, customer-focused setting.
  • Previous experience in retail, customer service, or sales (ideally within flooring, interiors, or a related industry) is beneficial.
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Skills

Interpersonal Skills
Customer Service
Communication
Sales
Organization
Computer Literacy
Attention To Detail
Teamwork
Order Processing
CRM Systems

Location

Lancaster, England, United Kingdom

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