Jimmy Fairly
Sales Assistant 16hrs - Portobello Road
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About the Role
Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at www.jimmyfairly.co.uk and on Instagram @jimmyfairly.
Purpose of the Role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers.
The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employees development.
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Own your future, Jimmy will invest in you!
We'll develop you on all retail aspects
We'll give you full optical training with our expert Optometrists
We'll help you build your career development plan to grow your skills for your current role and prepare you for the next
The Role:
Every day is different at Jimmy Fairly, however your key missions will include:
Customer Experience
It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
Performance
High commercial efficiency to reach monthly targets and your personal KPIs
Be able to build customer loyalty, understand customer relationship management
Be knowledgeable of the collection and the brand iconic pieces
Operations
Operating till system, take and process payments
Inventory management
Follow company policy and procedure
Ensure the shop floor and stock room standards are maintained in a clean, tidy condition
Process deliveries (new collection, replenishment…), transfers
Support the Store Management in the VM guidelines implementation
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Optics
Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments
You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad
Required Knowledge, Skills, and Qualities:
High motivation & enthusiasm toward our brand
Be eager to learn, develop yourself and others
A passion for delivering a personalised client experience
Be a quick learner and good listener
Problem solver! Adapt to new situation, be proactive!
A positive mindset and smiley attitude
Strong verbal & written communication skills
Good understanding of business KPIs
Working Days:
Saturday and Sunday
What’s on Offer?
Very competitive bonus scheme
Welcome pair of Jimmys on your first week
Great employee discount
Pension contribution
Part travel expenses paid
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £26,500.00 per year pro rata + monthly bonus
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