Formula Space
Sales Assistant
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The Opportunity
Formula Space is one of the UK's fastest-growing EV infrastructure businesses, delivering charging solutions across the UK and internationally.
We're looking for an organised, proactive, and commercially aware Sales Assistant to support our senior sales team and help them stay focused on winning work, building relationships, and progressing key opportunities.
This role is about keeping senior salespeople out of the detail: managing inbox activity, organising follow-ups, preparing information, coordinating customer actions, and making sure agreed sales strategies for key clients are executed consistently.
Success in this role comes from being switched on, discreet, reliable, and relentlessly focused on follow-through. You'll bring structure to senior sales activity, protect their time, and make sure key clients receive a proactive, professional experience.
If you're someone who enjoys turning conversations into actions, thrives on organisation, and takes pride in getting things done, we'd love to hear from you.
Key Responsibilities
Support Senior Salespeople
- Support senior salespeople by removing unnecessary admin and detail.
- Manage inboxes, priorities, draft replies, and key follow-ups.
- Attend customer and internal sales meetings, capturing actions, commitments, and next steps.
- Ensure agreed follow-ups are completed quickly and accurately.
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Execute Key Client Sales Activity
- Help execute agreed sales plans for key customers and target accounts.
- Prepare account notes, action lists, customer packs, basic quotations, and supporting information.
- Coordinate key details so opportunities progress without senior salespeople chasing.
- Maintain accurate CRM, pipeline, and customer activity records.
Deliver Excellent Customer Service
- Provide regular updates to customers throughout the sales process.
- Act as a key point of contact for customer enquiries.
- Coordinate communication between customers and internal teams.
- Ensure customers receive a professional and responsive service.
Support Order Handover
- Support smooth handover from sales into the relevant internal teams once work is secured.
- Ensure customer requirements, deadlines, and key details are captured clearly.
- Coordinate with Operations, Procurement, and Finance where sales input is required.
- Update customers where needed, without owning order processing.
Drive Sales Process Discipline
- Monitor open quotations, opportunities, and customer actions.
- Chase outstanding information and responses.
- Maintain visibility of deadlines and commitments.
- Help create consistency and pace across the sales function.
What We're Looking For
Essential
- Strong organisational, administrative, and attention-to-detail skills.
- Excellent written communication and customer service, with confidence managing emails, priorities, and follow-ups for others.
- Confident with CRM and Microsoft Office, managing priorities and taking ownership proactively.
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Desirable
- Experience in construction, infrastructure, engineering, manufacturing, or technical sectors.
- Experience supporting salespeople or senior stakeholders in a fast-paced environment.
- Experience working within a fast-paced sales environment.
- Understanding of customer journey and sales pipeline management.
What Success Looks Like
- Senior salespeople spend less time in admin, inbox management, and chasing detail, and more time winning work and developing relationships.
- Customers receive fast, professional, proactive communication throughout the process.
- The sales team has more time to generate opportunities, with greater pace, structure, and accountability across the function.
Why Join Formula Space?
Formula Space is on an ambitious growth journey, expanding our product portfolio and market presence within one of the most exciting sectors in the UK.
You'll have the opportunity to work closely with experienced sales leaders, play a visible role in key customer activity, and help create the structure that supports our next stage of growth.
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