GLOBE-TROTTER
Sales Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Globe-Trotter
Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020.
Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia.
We are looking for a Sales Assistant to support our concession stores performance and profitability, with a focus on providing excellent customer service.
Key Duties and Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners
- Ensuring high levels of customer satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations
- Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer
- Be knowledgeable about all Globe-Trotter products
- Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers
- Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises
- Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brand’s reputation
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements of the role
- A strong understanding of Luxury retail and sales experience is essential
- Excellent communication and relationship building skills, with the ability to adapt to your audience
- Be resilient with the ability to keep calm under pressure
- Experience in sales generation and managing the achievement of sales results
- Flexibility to work non-traditional hours, including days, evenings, weekends and holidays
- Knowledge of additional languages would be advantageous
Hours of work
- 40 hours per week, Monday to Sunday between the hours of 9.00 and 21.00
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location