OSLO made in heaven
Sales assistant - Founding Team Member
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Job Description
Overview
OSLO is growing fast. We're expanding beyond our first European location and we need someone sharp, organized, and ready to roll up their sleeves to help us get there.
This isn't a behind-a-desk role. To do this job well, you need to know the business from the inside out — that means working shifts in the shop, frosting cakes, scooping gelato, and understanding every detail of what we do before helping us scale it. The best ideas for growth come from people who know the product and the customer firsthand.
This is an exciting opportunity to be part of a pioneering team, with real ownership from day one — including building the systems (food safety, stock, scheduling) that keep the business running smoothly as we grow.
About the Company
OSLO started as a family business in 1994 and is focused on making dreamy Angel Cakes and Ice-cream. We are currently aiming for a European expansion with London as our second location, after opening in Milan in 2024. At OSLO, we craft our own cakes with fragrant flavours and flowers varying with the seasons. More than a cake brand, OSLO made in heaven encompasses a way of eating, hosting and sharing expressed in the events we cater.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
At OSLO we value curiosity, passion and diversity — and we hope you like desserts as much as we do!
Duties
- Work in-store shifts — service, cake finishing, prep, presentation
- Decorate and finish cakes with attention to detail, in line with OSLO's brand standards
- Maintain cleanliness and organization of the kitchen workspace in compliance with food safety regulations
- Own our food safety and allergen systems day to day — allergen matrix, hygiene procedures, and documentation, once in place
- Monitor inventory levels of ingredients and supplies, place orders, and manage supplier relationships to prevent shortages
- Manage email correspondence with clients, suppliers, and event partners
- Coordinate events and catering from inquiry to execution
- Build and maintain the organizational systems — spreadsheets, shift schedules, orders — that keep us running as we grow
- Contribute to the bigger picture of business development and expansion
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Skills
- Exceptional organizational skills — this is non-negotiable.
- Genuine passion for food, hospitality, and desserts, with hands-on kitchen or F&B experience — cake decorating or pastry experience is a strong plus
- A hands-on, figure-it-out mindset — no task is too small
- Level 2 food hygiene certified, or willing to complete Level 3 certification early on — we'll support this
- Comfort with numbers and basic reporting; strong Excel skills
- Excellent attention to detail and a creative eye for presentation
- Professional communication skills
Why This Role Matters
We're building something special at OSLO London — a community, not just a shop. As a founding associate, you'll have a real hand in shaping how we grow. This is for someone who wants to understand the business deeply and help take it to the next level.
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Jessica, London
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