Four Seasons Recruitment Ltd (Fashion & Retail)
Sales Assistant
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Salary: £28,000 - £32,000
Location: London
Job Type: Full Time, Permanent
Start Date: Immediately available
Our client is an Italian artisanal footwear brand specialising in women's ballet flats within the contemporary luxury market. Defined by craftsmanship, timeless design, and understated elegance, the brand caters to a sophisticated international clientele. With a rapidly expanding global e-commerce presence, the brand is continuing its international growth with the opening of its new King's Road boutique in London.
An exciting opportunity has arisen for a Sales Assistant to join the opening team of the new boutique on King's Road. In the role, you play a key role in delivering an elevated client experience while supporting all aspects of boutique operations.
The Role
- Deliver a seamless end-to-end client experience, including styling, fitting, payment, packaging and CRM sign-ups
- Build and maintain long-term relationships with clients, ensuring exceptional service at every touch point
- Support the day-to-day running of the boutique, including solo coverage when required
- Assist with e-commerce operations including order processing, dispatch, quality control, and returns
- Manage stock deliveries, replenishment, tagging and organisation of the stockroom
- Support visual merchandising initiatives, including in-store CRM communications
- Assist with cash handling and daily sales reporting
- Support in-store events and client engagement activities
- Ensure the boutique is maintained to the highest operational and visual standards
- Support opening and closing procedures
- Demonstrate flexibility during peak trading periods and brand events
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About you
This opportunity is ideally suited to an individual with a passion for luxury retail. Exceptional service standards, and a strong commercial mindset.
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You will demonstrate:
- Previous experience within luxury or premium retail
- Strong passion for fashion, footwear, and elevated client services
- Excellent communication and interpersonal skills
- Natural ability to build rapport and deliver a consultative selling approach
- Commercially driven with confidence working towards KPIs and sales targets
- Ability to multitask and perform effectively in a fast-paced environment
- Highly organised with the brand aesthetic and values
- Fluent in English required; additional languages are highly advantageous
The Package
- £28,000 - £32,000 per annum depending on experience
- Competitive salary with fixed and performance-based bonus structure
- Flexible rota across seven-day trading
- Footwear provided and encouraged during working hours
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