Titan Auto Parts
Sales Associate
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About the Role
We are looking for a motivated and organised Auto Trade Assistant / Automotive Parts Salesperson to join our team at Titan Auto Parts Ltd. This is a hands-on, full-time, on-site position for someone with an interest in the automotive industry who enjoys working with customers, managing orders and supporting daily business operations.
Key Responsibilities
- Assist customers with automotive parts sales, product enquiries and recommendations.
- Respond to customer enquiries professionally by phone, email and online platforms.
- Manage online sales, process customer orders and prepare accurate invoices.
- Pick, pack and dispatch orders on a daily basis.
- Track deliveries and keep customers updated with delivery and tracking information.
- Update order and delivery information on relevant online portals.
- Check and maintain accurate stock and inventory records on a daily basis.
- Organise, sort and maintain automotive parts inventory in an efficient manner.
- Receive incoming stock and ensure products are correctly stored and organised.
- Maintain a clean, tidy and professional reception, warehouse and work environment.
- Assist with stock checks, product identification and general warehouse duties.
- Build positive relationships with customers and provide excellent customer service.
- Work closely with the team to ensure orders are processed accurately and efficiently.
- Help resolve customer issues, delivery queries and order-related problems promptly.
- Support the day-to-day operations of the business and contribute to a positive team environment.
- Follow company procedures relating to health and safety, stock handling and customer service.
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What We’re Looking For
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The ideal candidate will have a genuine interest in cars and automotive parts, good communication skills, a willingness to learn and a professional approach to customer service. Previous experience in automotive parts sales or the motor trade is an advantage, but training will be provided for the right person.
We are looking for someone reliable, hardworking, organised and eager to develop their career within the automotive industry.
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